Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
26
26
years of professional experience
Work History
Shop Owner
INK SLINGER SCREEN PRINTING & EMBROIDERY INC.
UPLAND, CA
02.2013 - 12.2024
Determined which designs would best complement decorative techniques such as screen printing and embroidery to create most effective finished product.
Reviewed employee applications and conducted initial screening of candidates.
Reviewed final proofs prior to printing to make sure they accurately reflect project specifications.
Maintained accounts payable operations by entering vendor bills, printing checks, and setting up electronic debits.
Performed administrative duties such as typing letters or memos, printing reports, photocopying materials.
Create custom templates for printing out photos according to client specifications.
PRODUCTION MANAGER FOR SCREEN PRINTING & EMBROIDER
J & G ADVERTISING SPECIALTIES
UPLAND, CA
04.2006 - 01.2013
Monitored the daily operations of the production team, providing guidance and support as needed.
Identified opportunities for improvement in workflow design and implementation.
Assigned staff, materials and funds throughout project lifecycle.
Scheduled staff work assignments, rotations and overtime.
Monitored equipment, checked supplies and coordinated manpower to meet expected demand.
Supervised production schedules, production quality and on-time delivery.
Planned production operations while establishing priorities and sequences for manufacturing processes.
Evaluated schedules, orders and forecasts to plan processes and meet timetables.
Established and updated production schedules to meet changing demands.
Provided top product quality control and inventory management resulting in reduced downtime and maximized revenue.
Facilitated communication between departments to ensure project alignment.
Assessed production schedules and orders to plan material requirements and worker activities.
Embroidery Machine Operator
Thread at Work
UPLAND, CA
03.2004 - 04.2006
Threaded needles, loaded patterns onto machines, and adjusted tension settings for each thread color.
Performed routine maintenance tasks such as oiling and cleaning machines and replacing worn parts.
Stopped machines immediately upon noticing any irregularities in their operations.
Maintained production records of finished goods.
Monitored machine operation to detect problems such as defective stitching, breaks in thread, or machine malfunctions.
Aligned items under needles using machine guides, clamps and templates.
Kept work area clean and organized at all times.
Read and interpreted work order to uphold specific guidelines and produce high-quality pieces.
Placed thread spools on spindles, inserted bobbins and threaded ends through machine guides.
Adjusted machine settings according to fabric type, size of design, number of colors used, and other specifications.
Set up and operated embroidery machines to produce quality products.
Performed tests on various fabrics to determine best settings for different types of stitches.
Resolved any issues related to the functioning of embroidery machines quickly and efficiently.
Monitored machine operations to detect defective stitching, breaks in thread or machine malfunctions.
Managed inventory and supplies to ensure materials were available when needed.
Worked effectively in team environments to make the workplace more productive.
Silk Screen Printer
Ink Slinger Screen Printing
UPLAND, CA
06.1999 - 03.2004
Mixed custom ink colors based on Pantone formulas provided by customers or company standards.
Maintained accurate records of production, including number of items printed, colors used, and quantity produced.
Adjusted temperature controls of ovens and other heating equipment.
Managed multiple projects simultaneously while meeting tight deadlines without compromising quality or attention to detail.
Performed silk screening of garments and other materials according to customer specifications.
Organized work area to ensure a safe environment for all personnel working in the department.
Analyzed test swatches for color accuracy prior to beginning full production runs.
Evaluated screen mesh counts, emulsion type, thickness, squeegee hardness, angle selection based on substrate material being printed.
Operated manual presses for small runs or special projects.
Adjusted press settings such as speed, temperature, tension. to achieve desired results.
Inspected finished product for accuracy in color and design placement.
Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Managed inventory and supplies to ensure materials were available when needed.
Cleaned screens between colors and jobs using solvents, water, and pressure washers.
Education
High School Diploma -
UPLAND HIGH SCHOOL
Upland, CA
06-1991
Skills
I am a people oriented person I love interaction with clients/customers I focus on finding out what their specific needs are and figure out how to fulfill them I enjoy working with a positive attitude as part of a team to achieve our goals I pay special attention to the details and enjoy multi-tasking to perform duties efficiently I thrive on working in a fast paced environment and easily adapt to changing situations When solving problems I like to get creative in a manner that will make the customer/client very happy as well as following company protocol My goal when working with people is that they share with their family and friend what an AWSOME experience they had and keep coming back!
Affiliations
Event & Party Planning
Cooking
Floral Arrangements
Timeline
Shop Owner
INK SLINGER SCREEN PRINTING & EMBROIDERY INC.
02.2013 - 12.2024
PRODUCTION MANAGER FOR SCREEN PRINTING & EMBROIDER
J & G ADVERTISING SPECIALTIES
04.2006 - 01.2013
Embroidery Machine Operator
Thread at Work
03.2004 - 04.2006
Silk Screen Printer
Ink Slinger Screen Printing
06.1999 - 03.2004
High School Diploma -
UPLAND HIGH SCHOOL
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