Pamela DeNutte
Summary
Results-Oriented Territory Sales Manager with high energy levels and passion for developing strong relationships to increase customer satisfaction, loyalty and increase sales. Critical thinker possessing first-rate multitasking, problem-solving and communication skills.
Overview
12
12
years of professional experience
Work History
TERRITORY SALES MANAGER
Patterson Veterinary Supply
11.2022 - Current
- Pharmaceutical Sales Representative responsible for developing territory growth strategies, specializing in selling veterinary supplies, products, and programs into new and existing accounts across the state of Maine.
- Increased sales revenue by developing and implementing strategic territory plans.
- Monitored competitor activities within the territory, adjusting sales strategies as needed to maintain a competitive edge.
- Established successful account relationships by building rapport and maintaining consistent communication.
- Attended trade shows and industry events to promote company products and services.
ACCOUNT MANAGER II, TELEMEDICINE
IDEXX Laboratories
10.2017 - 11.2022
- Guided veterinary leaders in managing their Telemedicine Accounts, driving sales of Specialty Consultation Services and CardioPet ECG screening plans, demonstrating a deep understanding of client needs and product value.
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Educated clients on new products or services to increase customer engagement with brand.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
INSIDE SALES SPECIALIST, VETERINARY SOFTWARE AND SERVICES
IDEXX
01.2014 - 10.2017
- Partnered with key accounts to enhance practice management and workflow, significantly improving their software experience with products like Cornerstone Support, Petly Plans, Pet Health Network PRO, and Data Backup and Recovery.
- Answered customers' questions regarding products, prices, and availability.
- Partnered with outside sales teams to coordinate joint efforts on key accounts and expand overall market presence.
- Streamlined the sales process by implementing CRM software to track lead progress, organize customer information, and monitor sales performance.
INSIDE SALES LABORATORY CONSULTANT
IDEXX
01.2013 - 01.2014
- Grew existing Reference Laboratory customer base by additional sales of specialty reference lab testing and services.
- Developed strong client relationships through effective communication, understanding their needs, and providing tailored sales solutions.
- Developed and deepened customer relationships to drive revenue growth.
- Delivered exceptional customer service by addressing concerns promptly, ensuring repeat business and generating positive referrals.
- Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
INSIDE SALES ASSOCIATE
IDEXX
01.2012 - 01.2013
- Regularly contacted veterinary practices to grow revenue through enhancing practice protocols and workflows.
- Enhanced product knowledge continuously, staying updated on industry trends and competitors'' offerings to provide expert advice to clients.
- Conducted follow-ups consistently after initial sales interactions, ensuring efficient progress towards closing deals.
Education
Bachelor of Science (BS) in Human Resources Management -
Salve Regina University
Newport, RIAssociate of Science (AS), Accounting -
Andover College
South Portland, MEAssociate of Science (AS), Dietetic Technician -
Southern Maine Community College
South Portland, MESkills
- Territory Sales Management
- Business Development
- Revenue Cycle Management
- Account Development and Penetration
- Strategic Market Navigation
- Clinical Needs Analysis
- Product Portfolio Management
- Client Relationship Building
- ROI Maximization
- Collaborative Team Strategies
Technology
Microsoft Suite, QuickBooks, Salesforce, Act, Vetmedstat, Beacon, Fiori, Webproxy
Timeline
TERRITORY SALES MANAGER
Patterson Veterinary Supply
11.2022 - Current
ACCOUNT MANAGER II, TELEMEDICINE
IDEXX Laboratories
10.2017 - 11.2022
INSIDE SALES SPECIALIST, VETERINARY SOFTWARE AND SERVICES
IDEXX
01.2014 - 10.2017
INSIDE SALES LABORATORY CONSULTANT
IDEXX
01.2013 - 01.2014
INSIDE SALES ASSOCIATE
IDEXX
01.2012 - 01.2013
Bachelor of Science (BS) in Human Resources Management -
Salve Regina University
Associate of Science (AS), Accounting -
Andover College
Associate of Science (AS), Dietetic Technician -
Southern Maine Community College
Similar Profiles
Robin HaleRobin Hale
Territory Manager at Patterson Veterinary SupplyTerritory Manager at Patterson Veterinary Supply
Timothy BeersTimothy Beers
National Contract Coordinator at Patterson VeterinaryNational Contract Coordinator at Patterson Veterinary
Shelby DerzapfShelby Derzapf
Administrative Assistant at Patterson Water SupplyAdministrative Assistant at Patterson Water Supply
Hitendra PrajapatiHitendra Prajapati
Territory Sales Manager at Consort Digital Pvt LtdTerritory Sales Manager at Consort Digital Pvt Ltd
Tim HoskinsTim Hoskins
Territory Sales Manager at Pure FishingTerritory Sales Manager at Pure Fishing