Pamela DeVigil
Littleton,CO
Summary
Seasoned payroll professional with comprehensive understanding of payroll and benefits administration. Proven track record in managing payroll systems and ensuring compliance with regulations. Positive and supportive team member known for problem-solving skills. Proficient in supporting account servicing, auditing, and vendor relations.
Overview
25
25
years of professional experience
Work History
Benefit Manager
Global Medical Response
02.2022 - Current
- Oversee data analysis and requirements to support ongoing employee benefit feeds between Workday and the benefit administrator.
- Collaborate with HR colleagues to support crossover processes.
- Participation and support in open enrollment efforts related to data preparation, testing, and communications.
- Respond to customer service-related tickets escalated from the benefit administrator to assist with resolution.
- Foster a collaborative process improvement environment through regular reviews surrounding employee benefits.
- Assist employees in resolving complex benefit-related issues, providing timely support and guidance.
Payroll Manager
Global Medical Response
01.2018 - 01.2022
- Managed team responsible for processing payroll for over 35k employees using Oracle/Workday.
- Support payroll system functions and data analysis for wages, hours, withholdings, and expense reporting.
- Lead team player in projects impacting payroll.
- Played a key role on project team during implementation from Oracle EBS to Workday for Human Resources, Benefits, and payroll.
- Perform data review for year-end processing and audit of W-2 forms.
- Responded to employee inquiries to assist with payroll-related questions.
- Streamlined communication with external payroll service providers, ensuring service level agreements were met and optimizing cost-efficiency.
- Coordinated with finance to reconcile payroll accounts, ensuring accuracy in financial reporting.
Business Integration Manager
ENVISION HEALTHCARE INC.
01.2015 - 01.2018
- Lead wide-ranging efforts related to the integration of payroll for all new and ongoing projects and acquisitions.
- Oversee regular updates to the system to maintain operational effectiveness, conduct data validation, and create and deliver reporting to enable data-driven decision-making.
- Provide valuable input while attending project meetings, working with multiple teams within the organization to maintain updated project plans throughout the complete integration process.
- Serve as the primary resource for management and staff both during and after the successful completion of the integration.
- Work in collaboration with technical support to resolve errors and system issues in a timely manner.
Payroll Supervisor
American Medical Response, AMR
08.2006 - 01.2015
- Managed team of payroll specialists, ensuring timely and accurate processing for over 35k employees.
- Oversee daily processes and troubleshoot errors, implementing resolutions promptly to minimize/avoid future impact.
- Created audit tools and standard operating procedures for payroll processors to follow and reconcile variances.
- Maintained open lines of communication with the regions and key staff members on changes and updates.
- Played a key role in providing solutions to drive ongoing process improvement and team workload efficiencies.
- Partnered with technical support to resolve errors and system issues in a timely manner.
- Conducted parallel testing for system upgrades to minimize future issues and downtime.
- Took an active role in the year-end preparation and review related to W-2 form reporting
- Created and implemented audit tools for the payroll processors while assisting with validation prior to conversions.
- Collaborated with HR on employee benefits administration, ensuring proper deductions were made from employee paychecks.
- Collaborated with human resources, adcounting and other departments to confirm payroll accuracy.
Implementation Specialist
ADP
01.2005 - 01.2006
- Effectively managed all phases of implementation in line with individual client software needs and expectations
- Coordinated software install, setup and data loads following assignments from sales team members
- Reviewed all client software and service selections, setting the required timeline for implementation
- Confirmed that data transfers and tax information uploads were completed in a timely and accurate manner
- Delivered engaging online training to clients during the implementation and through the transition phases to fully support the client and ensure satisfaction
- Continually met and exceeded established implementation timelines within strict budget guidelines.
- Provided ongoing support to clients post-implementation, addressing any concerns or issues promptly and professionally.
Education
Bachelor of Science - Healthcare Administration/Management
University of Phoenix
Lone Tree, CO01.2013
Skills
- Payroll management/processing
- Employee benefits administration
- Vendor Relations
- Benefit auditing
- Data management
- Problem Solving
- HRIS System Knowledge
- Excellent Communication
- Employee Relations
- Professional Demeanor
- Teamwork and collaboration
- Interpersonal skills
- Adaptability
- Continuous improvement
Previousemployment
- Consultant – Paytech
- Payroll Supervisor – Agrium U.S. Inc.
- Supervisor – Rose Medical Center
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification
- Certified Payroll Professional (CPP) - American Payroll Association.
Work Preference
Work Type
Full TimePart TimeTimeline
Benefit Manager
Global Medical Response
02.2022 - Current
Payroll Manager
Global Medical Response
01.2018 - 01.2022
Business Integration Manager
ENVISION HEALTHCARE INC.
01.2015 - 01.2018
Payroll Supervisor
American Medical Response, AMR
08.2006 - 01.2015
Implementation Specialist
ADP
01.2005 - 01.2006
Bachelor of Science - Healthcare Administration/Management
University of Phoenix
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