Pamela Dischert

*Manager at Hay Tire Pros

*Sales hit 1 million dollars in 2nd year

*Handled all financials, inventory, payroll, dispatching, sales, staffing and customer concerns.

*Low turnover

Reconditioning Manager

Handled all pre-owned inventory reconditioning to be ready for the line within 5 days which included all service work, dent, paint, wheel and glass repairs as needed, pictures for web site and details.

Monthly average of 135 vehicles

Managed a team of 15

Master Certified with Mercedes, Porsche, Land Rover, Jaguar, and Infiniti

Land Rover Service Consultant

Held the highest monthly sales of all franchises at $227,000.00 in one month

Held highest CSI, sales, effective labor rate and hours per work order every month

Employee of the month twice

BDC Manager (first position with Baker)

Started service BDC for all franchises

Ranked top Mercedes service BDC within first year

Managed team of 8

Trained all incoming service advisors

ADP trainer for all employees

Ranked top 50 BMW advisors in US for 4 years

Employee of the year 2 times

Dispatched to shop of 17 techs while writing service

Handled all Pre owned certifications for BMW and Mini

Highest sales and CSI for BMW and Mini

Handled sales of extended warranties and tire protection programs

Handled all BMW warranty claims