Pamela Doyle
Oakdale,LA
Summary
Versatile team member offering over 30 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company. Experienced retail team member adept at picking the best quality items to meet shopper needs. Knowledgeable about substitution policies and payment procedures. Good organizational and time management abilities. Versatile Inventory Specialist with advanced problem-solving and time management abilities. Proficient project coordinator and administrative leader. Highly familiar with inventory counts, business audits and documentation requirements. Hardworking Inventory Specialist skilled in order fulfillment, warehouse processes and inventory management. Reliable and dependable with 14 years of industry experience. Demonstrated success in contributing to team objectives. Enthusiastic and skilled Clerk knowledgeable about shipping and receiving, inventory management and carrier relations. Focused on accurate recordkeeping and materials movement for reliability and speed. Experienced with database, ERP and word processing software. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
21
21
years of professional experience
Work History
Online Grocery Pickup
Wal-Mart Supercenter
Oakdale, LA
10.2022 - Current
- Provided product advice to customers to help select most suitable items for individual needs. Supported inventory management efforts by monitoring stock levels and updating product information on online platform.
- Ensured product quality by carefully selecting items that met or exceeded customer expectations during order fulfillment.
- Maintained store cleanliness standards within the online grocery area, contributing to an appealing shopping environment for all customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Bins and picks merchandise using inventory management system, correcting discrepancies to improve overall accuracy.
- Load orders in customer's vehicle.
- Developed professional relationships with customers to establish repeat business and increase trust.
- Maintained high levels of accuracy in order fulfillment, ensuring customer satisfaction and repeat business.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Enhanced the online shopping experience for customers with timely order processing and communication.
- Greeted clients entering store to provide welcoming environment and friendly customer service.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues related to online orders.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Tracked substitutions and informed customers of changes.
- Managed multiple priorities simultaneously, consistently meeting or exceeding deadlines for order completion and pickup times.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Adhered to company policies regarding food safety, handling procedures, and sanitation guidelines throughout the entire online grocery operation.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Assisted in training new Online Grocery Associates, sharing best practices for efficient order processing and customer service techniques.
Inventory Specialist
Oakdale Community Hospital
Oakdale, LA
08.2021 - 03.2022
- Communicated with carrier representatives, arranging for special deliveries and shipment receipts.
- Corresponded with carrier representatives to make arrangements and provide instructions for shipment and delivery of orders.
- Implemented systems for tracking and managing stock levels with accuracy and precision.
- Completed stock inventories to identify and address issues negatively impacting controls.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Sorted and delivered materials to different work areas and staff.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Optimized storage layouts by analyzing space usage patterns, leading to increased capacity without additional expense or construction requirements.
- Performed data entry and completed proper paperwork.
- Drafted and managed work and shipping orders, bills of lading, and shipping route materials for accurate and compliant recordkeeping.
- Requisitioned new supplies and maintained storage areas for smooth department operations.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Monitored and adjusted inventory levels to meet customer needs and demands.
- Inspected incoming and outgoing shipments to identify discrepancies with records.
- Factored shipping procedures, rates and routes in making determinations on best shipping methods for materials.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Managed return process for damaged or defective goods, ensuring prompt resolution for customers and minimizing financial loss for company.
- Maintained clean and well-organized work environment, promoting safety and efficiency among team members.
- Reduced stock shortages by closely monitoring inventory levels and promptly ordering necessary supplies.
- Assisted in processing of new inventory and disposal of outdated items to keep products fresh and up-to-date.
- Handled day-to-day shipping and receiving overseeing more than 50 packages per day.
- Processed required paperwork to expedite handling of shipped and received goods.
- Maintained and organized inventory receipts and processed changes to reduce process lags.
- Coordinated with suppliers to establish optimal delivery schedules, reducing instances of overstock or stockouts.
- Participated in annual physical inventories to verify accuracy of records and identify any discrepancies that needed correction.
- Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
- Passionate about learning and committed to continual improvement.
- Developed strong communication and organizational skills through working on group projects.
- Skilled at working independently and collaboratively in team environment.
COVID-19 Screener
Oakdale Community Hospital
Oakdale, LA
09.2020 - 09.2021
- Transported patients to and from appointments, assisting with getting in and out of vehicles.
- Supported office operations by expertly handling administrative needs.
- Reduced errors in data entry by carefully recording patient information and ensuring accurate test results documentation.
- Managed patient privacy by securely handling personal information and maintaining strict confidentiality during the screening process.
- Answered patient inquiries and provided information about healthcare services.
- Tracked and monitored health status of individuals entering premises to provide protection and control contamination.
- Obtained temperatures of visitors and employees at entry of facility and asked screening questions.
- Donned and removed personal protective equipment (PPE) per company protocols.
- Cleaned and set up rooms in preparation for patient appointments.
- Supported operations management by maintaining an organized inventory of necessary supplies and PPE for optimal safety standards during screenings.
- Enhanced infection control practices through rigorous sanitization of screening areas and equipment.
- Disinfected tools, equipment and surfaces between patients.
- Provided assistance with distribution of face masks and other equipment to equip individuals with protective gear.
- Maintained safe and sanitary environment by conducting regular disinfecting and cleaning measures.
- Followed CDC guidelines to establish accuracy and compliance with COVID-19 protocols.
- Worked flexible hours across night, weekend, and holiday shifts.
- Paid attention to detail while completing assignments.
- Skilled at working independently and collaboratively in a team environment.
- Applied effective time management techniques to meet tight deadlines.
- Organized and detail-oriented with a strong work ethic.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Maintenance Dispatcher
Coushatta Casino
Kinder, LA
03.2013 - 03.2019
- Streamlined work order processes, implementing digital system to track maintenance requests and job statuses.
- Monitored vehicle locations to coordinate timely arrivals.
- Monitored flow of paperwork and directed information to appropriate departments.
- Preserved accurate records of dispatched orders, deliveries and receipts.
- Provided customers with information on products and services.
- Monitored and tracked dispatch communication systems.
- Provided excellent customer service to internal clients, addressing any concerns or needs related to ongoing maintenance activities.
- Managed inventory control systems, ensuring adequate stock levels of essential parts and materials at all times.
- Communicated with warehouse staff to facilitate proper loading and unloading of orders.
- Tracked and monitored vehicle performance and maintenance.
- Fostered a positive workplace culture, encouraging open communication and collaboration among maintenance team members.
- Received new orders, prepared documentation, and assigned personnel.
- Scheduled and organized delivery routes.
- Utilized dispatch software to enter customer orders, deliveries and receipts.
- Enhanced communication between departments through consistent updates on maintenance progress and anticipated completion times.
- Ensured compliance with safety protocols in all aspects of maintenance operations, promoting a safe working environment for all employees.
- Answered phone calls and responded to customer emails.
- Maintained accurate records of completed jobs, allowing for improved analysis of equipment performance trends over time.
- Scheduled deliveries and pickups according to customer needs.
- Skilled at working independently and collaboratively in a team environment.
- Delivered services to customer locations within specific timeframes.
- Paid attention to detail while completing assignments.
- Worked flexible hours across night, weekend, and holiday shifts.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Developed and maintained courteous and effective working relationships.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Worked effectively in fast-paced environments.
- Learned and adapted quickly to new technology and software applications.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Inventory Specialist /Role Player/Prop Shop
Cubic Applications
Ft. Polk, LA
04.2003 - 02.2013
- Maintained clean and well-organized work environment, promoting safety and efficiency among team members.
- Assisted in implementing new inventory management system, resulting in more accurate record-keeping and reduced errors.
- Completed stock inventories to identify and address issues negatively impacting controls.
- Developed relationships with key suppliers, improving communication channels and enhancing overall supply chain efficiency.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
- Partnered with representatives from different carriers to arrange materials shipments.
- Completed physical inventory counts each month.
- Streamlined warehouse organization for improved efficiency in locating items and fulfilling orders.
- Developed inventory reports to provide management with comprehensive data on inventory levels.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Ensured compliance with regulations concerning hazardous materials storage, contributing to safe working environment.
- Processed required paperwork to expedite handling of shipped and received goods.
- Prepared detailed reports on inventory levels and movement trends, providing valuable information for decision-making purposes.
- Collaborated with procurement team to establish steady supply of inventory.
- Developed and implemented strategies to keep stocks organized and reduce excess inventory.
- Requisitioned new supplies and maintained storage areas for smooth department operations.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Maintained up-to-date price lists to accurately calculate shipping, shortage and demurrage costs.
- Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
- Maintained and organized inventory receipts and processed changes to reduce process lags.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
- Sorted and delivered materials to different work areas and staff.
- Assisted in processing of new inventory and disposal of outdated items to keep products fresh and up-to-date.
- Performed data entry and completed proper paperwork.
- Worked flexible hours across night, weekend, and holiday shifts.
- Developed and maintained courteous and effective working relationships.
- Worked well in team setting, providing support and guidance.
- Organized and detail-oriented with strong work ethic.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Collaborated with other actors to create believable and dynamic scenes.
- Excellent communication skills, both verbal and written.
Education
High School Diploma -
Calvery High School
Oakdale, LA05.2004
Skills
- Flexible scheduling
- Inventory Coordinating
- Attention to Detail
- Inventory Management
- Online order tracking
- Data entry proficiency
- Upbeat and Outgoing Attitude
- Customer Service
- Order Accuracy
- Safe Lifting Techniques
- Planning and Organization
- Verbal Communication
- Clerical Support
- Teamwork and Collaboration
- Dependable and Responsible
- Microsoft Word
- Microsoft Office
- Problem Resolution
- Written Communication
- Cultural Awareness
Timeline
Online Grocery Pickup
Wal-Mart Supercenter
10.2022 - Current
Inventory Specialist
Oakdale Community Hospital
08.2021 - 03.2022
COVID-19 Screener
Oakdale Community Hospital
09.2020 - 09.2021
Maintenance Dispatcher
Coushatta Casino
03.2013 - 03.2019
Inventory Specialist /Role Player/Prop Shop
Cubic Applications
04.2003 - 02.2013
High School Diploma -
Calvery High School