Michael Brossoit
Hanover,ME
Summary
Driven professional with a proven track record at Walmart, excelling in customer engagement and order accuracy. Demonstrated adaptability and a strong work ethic, enhancing customer satisfaction and efficiency. Skilled in utilizing both interpersonal and technical abilities to exceed expectations. Achieved significant improvements in process efficiency and customer service delivery.
Overview
3
3
years of professional experience
Work History
Online Grocery Pickup
Walmart
01.2022 - Current
- Managed multiple priorities simultaneously, consistently meeting or exceeding deadlines for order completion and pickup times.
- Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Tracked substitutions and informed customers of changes.
- Gathered customers ordered from around the store
General Laborer
A-mod
05.2023 - 09.2023
- Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
- Performed general housekeeping and cleaning tasks.
- Assisted skilled laborers while they were performing their work
- Used variety of hand and power tools to complete tasks.
- Followed instructions and safety protocols to prevent accidents and injuries.
- Moved and cleared debris from work sites to dispose of in designated areas.
Education
High School Diploma -
South Western Senior High School
Hanover, PA05.2024
Skills
- Customer Engagement
- Flexible scheduling
- Order Accuracy
- Complaint resolution
- Efficient Packing
- Adaptability to Change
- Customer Service
Timeline
General Laborer
A-mod
05.2023 - 09.2023
Online Grocery Pickup
Walmart
01.2022 - Current
High School Diploma -
South Western Senior High School
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