Pamela Duffy
Chesapeake,VA
Summary
Dedicated customer service representative with proven skills in cash management, problem-solving, and team collaboration. Committed to enhancing customer experiences and resolving issues promptly.
Overview
6
6
years of professional experience
Work History
Cashier/Customer Service Representative/Banking Assistant
Target
Colorado Springs, CO
05.2024 - 09.2024
- Processed customer transactions efficiently using POS system.
- Assisted customers with inquiries and product location.
- Maintained cleanliness and organization of checkout area.
- Handled cash management, ensuring accurate till balances.
- Collaborated with team members to enhance customer service experience.
- Resolved customer complaints promptly to ensure satisfaction.
- Assisted customers with returns, refunds and resolving transaction issues.
- Trained staff on operating procedures and company services.
Cashier/Customer Service Representative/Banking Assistant
Target
Albuquerque, NM
06.2022 - 05.2024
- Processed customer transactions efficiently using POS system.
- Assisted customers with inquiries and product location.
- Maintained cleanliness and organization of checkout area.
- Handled cash management, ensuring accurate till balances.
- Collaborated with team members to enhance customer service experience.
- Resolved customer complaints promptly to ensure satisfaction.
- Assisted customers with returns, refunds and resolving transaction issues.
- Trained staff on operating procedures and company services.
Caregiver
Private Family
New Orleans, LA
07.2021 - 05.2022
- Transported children to and from school, medical appointments, and extra-curricular activities.
- Transported children to and from activities using personal or family vehicle.
- Assisted with light housekeeping duties as well as running errands.
- Implemented daily routines for healthy habits, including meal preparation and personal hygiene tasks.
- Assisted in toilet training efforts using positive reinforcement strategies.
- Helped children complete homework assignments and school projects.
- Monitored children's health and well-being, promptly addressing any concerns or emergencies.
Cashier/Customer Service Representative
Target
Albuquerque, NM
08.2020 - 06.2021
- Processed customer transactions efficiently using POS system.
- Assisted customers with inquiries and product location.
- Maintained cleanliness and organization of checkout area.
- Handled cash management, ensuring accurate till balances.
- Collaborated with team members to enhance customer service experience.
- Resolved customer complaints promptly to ensure satisfaction.
- Assisted customers with returns, refunds and resolving transaction issues.
- Trained staff on operating procedures and company services.
Cashier/Customer Service Representative/
Target
Albuquerque, NM
09.2018 - 07.2020
- Processed customer transactions efficiently using POS system.
- Assisted customers with inquiries and product location.
- Maintained cleanliness and organization of checkout area.
- Handled cash management, ensuring accurate till balances.
- Collaborated with team members to enhance customer service experience.
- Resolved customer complaints promptly to ensure satisfaction.
- Assisted customers with returns, refunds and resolving transaction issues.
- Trained staff on operating procedures and company services.
Education
Dental Assistant - Dental Assisting/Ofc Admin
USAF Kirtland AFB
Albuquerque, NM05-1993
High School Diploma -
Woodham High School
Pensacola, FL06-1977
Timeline
Cashier/Customer Service Representative/Banking Assistant
Target
05.2024 - 09.2024
Cashier/Customer Service Representative/Banking Assistant
Target
06.2022 - 05.2024
Caregiver
Private Family
07.2021 - 05.2022
Cashier/Customer Service Representative
Target
08.2020 - 06.2021
Cashier/Customer Service Representative/
Target
09.2018 - 07.2020
Dental Assistant - Dental Assisting/Ofc Admin
USAF Kirtland AFB
High School Diploma -
Woodham High School