PAMELA ESPINOZA
Summary
Compassionate Certified Nursing Assistant experienced in delivering patient-centered care across pediatric, medical-surgical, and outpatient settings. Achieved effective patient safety and mobility assistance through strong documentation practices and proactive healthcare team support. Focused on enhancing patient comfort and hygiene while providing comprehensive ophthalmology support and front desk operations.
Overview
7
7
years of professional experience
8
8
years of post-secondary education
1
1
Certification
Work History
Ophthalmology Technician / Receptionist
Clear Vision
Las Vegas, Nevada
07.2025 - Current
- Assist with patient preparation, mobility, transfers, and comfort to support smooth care and recovery.
- Assist with patient intake, scheduling, and front desk responsibilities.
- Support ophthalmology workflow and patient care needs.
- Maintain clean, organized, and stocked patient areas.
- Manage supplies, equipment, and logs to support infection control and team readiness.
- Communicate professionally with patients, families, and healthcare teams.
Certified Nursing Assistant - Med Surg / Telemetry
Scripps Memorial Hospital
San Diego, California
01.2024 - 06.2025
- Provided direct patient care in a fast-paced medical-surgical environment.
- Assisted with activities of daily living, mobility, transfers, positioning, and comfort measures.
- Monitored and documented vital signs and patient changes.
- Supported nursing staff while maintaining patient safety and dignity.
- Followed infection control procedures and maintained patient environments.
Certified Nursing Assistant - Pediatrics / Virtual Patient Safety Attendant
UCLA Santa Monica Hospital
Santa Monica, California
01.2021 - 12.2023
- Provided compassionate care and support for pediatric patients.
- Assisted with daily care, mobility, positioning, transfers, and comfort measures.
- Worked as a Virtual Patient Safety Attendant monitoring pediatric patients remotely to promote safety and prevent falls or unsafe behaviors.
- Communicated patient concerns and changes in condition to nursing staff.
- Supported safety protocols and collaborated with healthcare teams and families.
Patient Transporter Technician
UCLA Santa Monica Medical Center
Santa Monica, California
02.2020 - 12.2021
- Transported critical and non-critical patients safely throughout the hospital.
- Assisted with wheelchair, stretcher, and bed transfers while maintaining comfort and safety.
- Handled medical equipment including IV pumps, oxygen tanks, chest tubes, and catheters during transport.
- Followed hospital protocols for isolation patients and emergency situations.
Ophthalmology Technician
Mercy Eye Care
01.2019 - 02.2020
- Prepared patients for eye examinations, ensuring smooth clinical workflow.
- Collected patient histories, facilitating accurate and comprehensive documentation.
- Delivered attentive patient service in a clinical setting.
Education
Associate Degree - Behavioral and Social Science
East Los Angeles Community College
Los Angeles, CA 06.2018 - 06.2020
Associate Degree - Natural Science
East Los Angeles Community College
Los Angeles, CA 06.2018 - 06.2020
High School Diploma -
Maya Angelou Arts Center
Los Angeles, CA 06.2013 - 07.2017
Skills
- Ophthalmology patient support
- Patient appointment scheduling
- Patient communication
- Vital signs monitoring
- Patient safety
- Infection control practices
- Patient positioning
- Supply and equipment management
- EHR management
- Detail orientation
- English and Spanish bilingual
- Pediatric care
Certification
- Certified Nursing Assistant (CNA)
- Basic Life Support (BLS) - American Heart Association
- CPR Certification - American Heart Association
Timeline
Ophthalmology Technician / Receptionist
Clear Vision
07.2025 - Current
Certified Nursing Assistant - Med Surg / Telemetry
Scripps Memorial Hospital
01.2024 - 06.2025
Certified Nursing Assistant - Pediatrics / Virtual Patient Safety Attendant
UCLA Santa Monica Hospital
01.2021 - 12.2023
Patient Transporter Technician
UCLA Santa Monica Medical Center
02.2020 - 12.2021
Ophthalmology Technician
Mercy Eye Care
01.2019 - 02.2020
Associate Degree - Behavioral and Social Science
East Los Angeles Community College
06.2018 - 06.2020
Associate Degree - Natural Science
East Los Angeles Community College
06.2018 - 06.2020
High School Diploma -
Maya Angelou Arts Center
06.2013 - 07.2017