PAMELA E. THOMAS-MYERS

Cleveland,OH

Summary

Results-driven professional with 15+ years in administrative support, HR processes, customer service, and community program coordination. Proven ability to manage complex schedules, lead events, optimize workflows, and deliver high-quality service. Skilled in communication, problem-solving, and process improvement.

Overview

years of professional experience

Work History

Omelet Cook (Part-time)

Embassy Suites

07.2025 - Current

Prepare made-to-order meals for guests, supporting daily breakfast and banquet events.
Maintain efficiency and high-quality service in a fast-paced hospitality environment.
Enhance guest satisfaction through attentive service and communication.

Volunteer League Cycling Instructor

League of American Bicyclists

07.2021 - Current

Lead community cycling events, including Juneteenth Freedom Rides, Slow Roll Cleveland, and Bike Your Neighborhood.
Plan and coordinate logistics, ensuring safety and positive participant experiences for 50–200+ attendees per event.
Train and engage volunteers, delivering educational presentations and critical guidance.

Full-Time Caregiver

Career Break

09.2018 - 10.2025

Managed complex schedules and comprehensive care for family members with serious health conditions.
Coordinated with healthcare providers and service teams to optimize care delivery.

HR Administrative Assistant / Receptionist

Swagelok Company

Solon, OH

09.2005 - 09.2018

Processed new hires, benefits enrollment, background checks, and I-9 compliance for 100+ employees.
Managed clerical operations, building access, and cross-department support with high accuracy.
Coordinated internal events, meetings, and purchase orders, improving departmental efficiency by leveraging Microsoft Office Suite, Kronos, and expense reporting tools.

Education

Bachelor of Science - Communications

West Virginia State University

Institute, WV

05.1995

Skills

Software & Tools: Microsoft Office Suite, Kronos, Expense Reporting
Administrative & Planning: Scheduling, Clerical Support, Event Coordination

Training & Instruction: Staff & Volunteer Training, Community Program Leadership
Communication & Analysis: Active Listening, Written & Verbal Communication, Critical Thinking, Troubleshooting, Presentation Skills

Timeline