Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Pamela Evans

Winston Salem,North Carolina

Summary

Innovative, highly motivated caregiver with over 20 years of experience working with individuals and families. Enthusiastic and driven professional able to work well in pressure situations and learn new concepts in a short time. Proficient in Microsoft Office and other business software packages. Collaborative communicator focused on building and maintaining positive relationships with clients and their families.

Overview

31
31
years of professional experience
1
1
Certification

Work History

Professional Caregiver

Horace & Joan York
10.2022 - Current


  • Managed household chores such as cooking nutritious meals, cleaning living spaces, or doing laundry to create a comfortable environment for clients to live in safely.
  • Developed trusting relationships with both clients and their families through clear communication channels regarding care updates or concerns that arose during the caregiving process.

Personal Care Assistant

ComForcare Home Care
12.2022 - 07.2024
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.

Caretaker/Caregiver

Family Caregiver
01.1998 - 04.2021
  • Provide permanent, full-time care for an elderly parents suffering from dementia and the symptoms that accompany the disease.
  • Oversee and manage all business affairs for parents including paying bills, grocery shopping and budgeting for the entire household.
  • Remained alert to problems or health issues of parents and competently responded.
  • Administer all medication, prepare all meals, bathe and clothe the patient daily.
  • Transport client to all medical and rehabilitation appointments.

Secretary, Human Resource Development Program

Forsyth Technical Community College
01.1994 - 01.1997
  • Collaborated directly with the Director of Human Resources to create student programs for job readiness and training.
  • Implemented and formed programs that assisted students through the educational financial assistance process.
  • Prepared, created, and edited correspondence and departmental reports.
  • Delivered individualized customer service to all current and potential customers via phone and in-person.
  • Prior experience as a Secretary at AVSCO Aviation Service Corporation (1993-1994). Served as a Secretary at US Airways (1993). Also served as an In-bound Call Analyst for Wachovia Student Financial Services (1992-1993).

Education

High School Diploma -

Forsyth Technical Community College
Winston-Salem, NC
06-1991

Skills

  • Excellent Customer Service
  • Relationship Building
  • Conflict Resolution
  • Team-Oriented
  • Multitasking Priorities
  • Medical Terminology
  • Time Management
  • Highly Organized
  • Analytical Problem Solver

Certification

Certificate- Clerical & Computer data entry, Forsyth Technical Community College-Workforce
Development City of W-S, NC - 1992


Certificate of Completion-Unit Secretary (completed Clinical at Forsyth Hospital) W-S, NC-1991


Certificate of Completion-Adult & Pediatric First Aid CPR/AED – 9-27-21; Cert. ID 00O9MHL American Red Cross Training Services

Timeline

Personal Care Assistant

ComForcare Home Care
12.2022 - 07.2024

Professional Caregiver

Horace & Joan York
10.2022 - Current

Caretaker/Caregiver

Family Caregiver
01.1998 - 04.2021

Secretary, Human Resource Development Program

Forsyth Technical Community College
01.1994 - 01.1997

High School Diploma -

Forsyth Technical Community College

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Pamela Evans