Pamela Fazio
Port Jefferson Station
Summary
Experienced Dietetic Technician specializing in dietary education and patient communication. Delivered quality assurance in food operations, enhancing patient satisfaction through customized meal plans. Strong time management and wellness coaching skills ensure compliance with health standards and cultivate positive client relationships.
Overview
12
12
years of professional experience
Work History
Dietetic Technician
Northshore University Hospital - Northwell Health
02.2024 - Current
- Visited patients daily, assisting with special dietary menus to meet individual nutritional needs.
- Assisted dietitians in monitoring food service operations and planning menus to enhance patient satisfaction and dietary compliance.
- Relayed diet changes, meal modifications, complaints, and food allergies to kitchen staff, ensuring accurate meal preparation.
Quality Assurance Technician
Whitson’s Culinary Group
10.2022 - 12.2023
- Continually enforce and verify food safety and sanitation policies throughout the plant.
- Conducted listeria testing, verifying compliance with food safety standards.
- Collected and retained samples for quality assurance, supporting product safety and quality.
- Conducted raw material sampling to verify quality before production.
- GMP audits.
- Team member training on various policies and procedures including GMPs, SOPs and HACCP.
- In line product weight and temperature verification.
- Allergen testing.
- Translated company policies and procedures for better employee understanding.
- Performed product evaluation to assess quality and compliance with standards.
- Pre-operational inspection daily.
- Monitored receiving and shipping processes, ensuring adherence to established protocols.
Quality Assurance Dietetic Technician
Stony Brook University
Stony Brook
02.2022 - 07.2022
- Monitored and audited temperature logs, log checks, and quality assurance documentation to ensure compliance.
- Trained staff and enforced allergen protocols to enhance food safety practices.
- Maintained clean, safe, and sanitary units daily in accordance with federal, state, and local standards and regulations.
Barista
Starbucks
Cornelius
06.2019 - 09.2020
- Accommodated specific customer requests to enhance satisfaction and loyalty.
- Processed cash transactions accurately to ensure smooth customer experience.
- Comprehension of recipes for all drinks.
- Follow food safety standards.
Health Coach
Healthgram
Charlotte
09.2019 - 03.2020
- Administered Chronic Disease Management, Weight Management, and Tobacco Cessation programs to support client health improvement.
- Developed personalized health plans for clients based on individual assessments.
- Coached 350 clients using motivational interviewing methods while ensuring compliance with medical and privacy regulations.
- Conducted regular coaching sessions to motivate and guide clients toward health goals.
- Collaborated with healthcare professionals to ensure comprehensive client support.
Caregiver/Nanny
Self-Employed
Centerport
03.2014 - 06.2019
- Full-time sole caregiver for three children, ages: 7, 4, and 2.
- Coordinated transportation for children to schools and activities, prepared nutritious meals, supervised homework, and addressed health issues.
- Partnered with parents to establish and implement effective parenting goals and strategies.
Dietetic Technician
North Shore LIJ Health System
Huntington
10.2014 - 09.2015
- Incorporated physician orders, patient allergies, and food preferences into individualized meal plans.
- Managed dietetic needs of patients, modifying plans to address allergies, preferences, and medical orders.
- Delivered meals to patients to build rapport and facilitate effective communication.
Education
Associate in Applied Science - Dietetic Technology
Suffolk County Community College
Riverhead, NY05-2012
Bachelor of Arts - Sociology
Stony Brook University
Stony Brook, NY08-2008
Skills
- Dietary education
- Quality assurance
- Food operations
- Patient communication
- Time management
- Wellness coaching
Languages
- English, Fluent
- Spanish, Intermediate speaking and comprehension
Timeline
Dietetic Technician
Northshore University Hospital - Northwell Health
02.2024 - Current
Quality Assurance Technician
Whitson’s Culinary Group
10.2022 - 12.2023
Quality Assurance Dietetic Technician
Stony Brook University
02.2022 - 07.2022
Health Coach
Healthgram
09.2019 - 03.2020
Barista
Starbucks
06.2019 - 09.2020
Dietetic Technician
North Shore LIJ Health System
10.2014 - 09.2015
Caregiver/Nanny
Self-Employed
03.2014 - 06.2019
Associate in Applied Science - Dietetic Technology
Suffolk County Community College
Bachelor of Arts - Sociology
Stony Brook University