Summary
Overview
Work History
Education
Skills
Timeline
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Pamela Feil

Morrill,NE

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.


While working in the Mail Room as a correctional officer I became very efficient with time control. Knowing how to de-escalate phone issues with family was a big issue as well. Courtesy goes a long way with people and knowing how to explain the complexity of the situation accurately and politely was a must.

Overview

17
17
years of professional experience

Work History

Law Library Supervisor

State Of Nevada
07.2011 - 05.2018
  • Enhanced inmate satisfaction by providing timely assistance and resources for their research needs.
  • Streamlined daily operations by effectively managing library staff, including scheduling, training, and performance evaluations.
  • Developed a user-friendly library catalog system that improved inmates'' ability to locate desired materials quickly.
  • Managed the acquisition of new materials, ensuring the library''s collection remained current and relevant to users'' needs.
  • Implemented an effective inventory control system to maintain accurate records of all library materials.
  • Facilitated strong communication between staff members through regular meetings, fostering a collaborative work environment.
  • Increased efficiency in circulation procedures by implementing an updated check-out system.
  • Collaborated with other librarians on special projects aimed at enhancing the user experience within the library setting.
  • Optimized budget allocation by carefully evaluating materials for purchase based on patron demand, value, and relevance to the collection.
  • Organized library catalog, supplies, equipment and records.
  • Kept up-to-date records of materials, maintained inventory and corrected cataloging errors.
  • Responded to numerous reference calls daily, helping with specific information needs.
  • Kept catalog orderly and updated with latest material additions and removals.
  • Resolved complaints tactfully and professionally.
  • Restored order in face of conflicts between inmates and staff regarding policies, services and resource use.

Correctional Officer

State Of Nevada
02.2001 - 07.2011
  • Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
  • Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
  • Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
  • Contributed to a positive work culture among colleagues by utilizing effective communication skills both verbally and in writing.
  • Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
  • Prepared, processed and maintained forms, reports, logs, records, and activity journals.
  • Prepared reports to document incidents and violations.

Education

High School Diploma -

Minatare High School
Minatare, NE

Skills

  • Staff Management
  • Collection Development
  • Facilities Management
  • Leadership Abilities
  • Organizational Skills
  • Effective Communication

Timeline

Law Library Supervisor

State Of Nevada
07.2011 - 05.2018

Correctional Officer

State Of Nevada
02.2001 - 07.2011

High School Diploma -

Minatare High School

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Pamela Feil