Pamela Ford
Chicago,IL
Summary
Experienced professional with strong analytical skills and a proven track record in client relationship management and crossfunctional collaboration. Adept at devising tailored solutions and streamlining operations, ready to leverage deep industry knowledge in a Customer Service Representative role. Committed to enhancing customer experiences and supporting business growth.
Senior Consultant utilizing quantitative analysis tools to investigate problems thoroughly before developing comprehensive solutions, tailored specifically to each individual business need. Excels at presenting complex information in easy-to-digest format, allowing clients to make informed decisions quickly.
Overview
26
26
years of professional experience
Work History
SENIOR CONSULTANT
Northern Trust Bank
Chicago, IL
08.1997 - 10.2023
- Coached and trained junior consultants, senior analyst, and analyst on effective problem solving techniques.
- Managed multiple high-priority projects simultaneously while meeting deadlines.
- Developed tailored solutions that addressed client's unique needs and competitive landscape.
- Built strong client relationships, serving as a trusted advisor and thought leader.
- Collaborated with cross-functional teams to implement effective and efficient solutions.
- Leveraged deep industry knowledge to analyze client challenges and identify root causes.
- Devised processes and procedures to streamline operations.
Education
Associate in Science (A.S.) - Accounting Specialist
Harold Washington College
Chic05.2012
Skills
- Project documentation
- Client relationship management
- Cross-functional collaboration
- Strong analytical skills
- Strong Accounting and math skills
Awards
Associate Applied Science/ Accounting /Honors
Timeline
SENIOR CONSULTANT
Northern Trust Bank
08.1997 - 10.2023
Associate in Science (A.S.) - Accounting Specialist
Harold Washington College