Summary
Overview
Work History
Education
Skills
Timeline
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Pamela Frazier

Stone Mountain,Georgia

Summary

Experienced Administrative Assistant with a strong commitment to delivering outstanding customer service in fast-paced settings. Exceptional organizational skills and ability to make sound decisions while handling multiple tasks simultaneously. Thrives in both independent and team-oriented environments, driven by a self-motivated work ethic.

Overview

33
33
years of professional experience

Work History

Administrative Assistant

Gwinnett County Public Schools
12.2014 - Current
  • Streamlined HR operations by effectively managing personnel records and maintaining confidentiality.
  • Provided ongoing administrative support to the HR department by managing schedules, coordinating meetings, preparing documentation, and maintaining organized filing systems.
  • Filed paperwork, sorted, and delivered mail and maintained office organization.
  • Answered and redirected incoming phone calls for office.

Leasing Consultant

Temporary Solutions
12.2000 - 12.2014
  • Collaborated with property management team to develop strategies for achieving optimal rental rates and maintaining a competitive edge in the market.
  • Streamlined lease administration processes, ensuring accuracy and timely completion of all required documentation.
  • Provided support during move-in and move-out processes, ensuring smooth transitions for both new and departing residents.
  • Coordinated maintenance requests with appropriate personnel, ensuring prompt resolution of tenant concerns while minimizing downtime for available units.

Administrative Assistant

Technisource
11.1996 - 12.2000
  • Filed paperwork, sorted, and delivered mail and maintained office organization.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Answered and redirected incoming phone calls for office.

Assistant Property Community Manager

Flournoy Properties
02.1992 - 11.1996
  • Continuously assessed community goals and objectives, making data-driven decisions to align strategies with overall organizational priorities.
  • Trained new staff members on effective use of digital tools for managing communications within the online community environment efficiently.
  • Conducted regular inspections to identify needed improvements and maintain highest standards.

Education

Bachelor of Science in Technical Management -

DeVry University

Skills

  • Proven experience in management and leadership roles
  • Ability to prioritize in a fast-paced work environment, adhering to crucial deadlines
  • Ability to receive and convey detailed information
  • Strong customer service and ability to de-escalate, problem-solve, and respond sensitively
  • Ability to conduct internet research and prepare reports and meeting minutes
  • High level of discretion and confidentiality
  • Ability to work independently and under pressure meeting deadlines
  • Ability to create forms and standardize documents, spreadsheets, and databases
  • Highly organized, attention to detail
  • Effective organizational skills, interpersonal skills, communication skills (written and oral), and presentation skills
  • Proficient in Word, Excel, PowerPoint and Outlook
  • Team player
  • Self-directed with the ability to work independently with moderate level of supervision
  • Highly proficient use of Outlook (email, calendar, contacts, tasks)
  • Highly proficient use of MS Office (Word, Excel, PowerPoint)

Timeline

Administrative Assistant

Gwinnett County Public Schools
12.2014 - Current

Leasing Consultant

Temporary Solutions
12.2000 - 12.2014

Administrative Assistant

Technisource
11.1996 - 12.2000

Assistant Property Community Manager

Flournoy Properties
02.1992 - 11.1996

Bachelor of Science in Technical Management -

DeVry University

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Pamela Frazier