Pamela Galynsky
Brooklyn
Summary
A highly motivated and detail-oriented education professional with extensive experience in academic tutoring, ESL instruction, customer service, and administrative support. I have a proven ability to deliver individualized and data-informed instruction, adapt learning strategies to meet diverse student needs, and support measurable academic progress. In professional service and organizational roles, I have demonstrated excellence in high-volume communication, cross-departmental coordination, and accurate documentation. Currently completing graduate-level studies in Special Education, I bring strong analytical, organizational, and problem-solving skills to every role. I am recognized for my professionalism, reliability, and commitment to high standards of performance, continuous improvement, and ethical practice.
Overview
9
9
years of professional experience
Work History
Board Member
Nash Jew MBBC
09.2025 - Current
- Documented board meetings and maintained accurate records of discussions and decisions
- Prepared and distributed meeting agendas and official minutes
- Supported clear communication and organization among board members
- Helped ensure efficient and well-coordinated board operations
- Maintained confidential records and handled sensitive information with professionalism and discretion
- Coordinated with board members and leadership to gather reports, updates, and materials for meetings
After School Teacher
Nash Jew MBBC
02.2023 - Current
- Developed engaging lesson plans that fostered student creativity and critical thinking.
- Supervised after-school activities, ensuring a safe and supportive environment for all students.
- Collaborated with parents to address student needs and enhance educational outcomes.
- Implemented behavioral management strategies to promote positive social interactions among students.
- Organized special events and workshops, enhancing student engagement.
- Evaluated individual student progress to tailor instruction and support effectively.
- Trained new staff on program policies, procedures, and classroom management techniques.
- Observed and monitored children's play activities to promote healthy, safe environment.
- Coordinated with educators to align after-school programming with school curriculum objectives.
- Developed strong relationships with students, fostering a positive classroom environment conducive to learning.
- Prepared after-school enrichment activities for children to encourage student participation.
Private Tutor
Self Employed
03.2023 - 09.2025
- Provided one-on-one and small-group tutoring in Math, English, and ESL to support students’ academic growth, language development, and confidence.
- Generated handouts and learning materials to enhance education.
- Adapted tutoring approach based on each student''s progress, ensuring continuous growth in knowledge and skills.
- Designed personalized learning plans to address individual student needs.
- Utilized adaptive teaching techniques to enhance comprehension and engagement.
- Assessed student progress through regular evaluations and feedback sessions.
- Developed curriculum materials aligned with educational standards and objectives.
- Developed tailored lesson plans to enhance individual student understanding of complex mathematical concepts.
- Utilized diverse teaching methodologies to accommodate different learning styles and abilities.
Customer Service Representative
Appliances Connection
06.2021 - 10.2022
- Resolved customer inquiries and service issues efficiently and professionally
- Coordinated with customers and shipping providers to ensure timely deliveries and resolutions
- Managed high-volume communication, assisting 50+ customers daily via phone, email, and chat
- Recommended appropriate products and service solutions based on customer needs
- Collaborated with multiple departments to achieve effective problem resolution
- Demonstrated operational knowledge of major home appliances, including washers, dryers, dishwashers, ranges, and refrigerators
- Created and maintained detailed service tickets to document customer concerns and service requests
- Accurately entered and updated order, billing, and customer information in company systems
- Provided basic troubleshooting support for common appliance issues
- Maintained professional written and verbal communication across digital platforms
Recruiter
Glenwood Treasures
11.2016 - 06.2019
- Developed and implemented targeted recruitment strategies to attract top talent.
- Managed full-cycle recruitment process, from sourcing candidates to onboarding new hires.
- Collaborated with hiring managers to understand staffing needs and role requirements.
- Conducted thorough candidate assessments to ensure alignment with organizational culture.
- Streamlined applicant tracking system processes for improved efficiency and candidate experience.
- Analyzed recruitment metrics to drive continuous improvement in hiring strategies.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
- Managed high-volume requisitions in a timely manner to meet client staffing needs efficiently.
Education
Master of Science - Special Education
Capella University
Minneapolis, MN03-2026
Bachelor of Arts - Psychology
Brooklyn College
Brooklyn, NY12-2024
Associate of Arts - Liberal Arts
Kingsborough Community College
Brooklyn, NY06-2020
Skills
- Strategic planning
- Leadership experience
- Strategic thinking
- Diversity and inclusion
- Conflict mediation
- Problem-solving
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking Abilities
- Excellent communication
- Critical thinking
- Organizational skills
- Calm under pressure
Languages
English
Native or Bilingual
Russian
Native or Bilingual
Timeline
Board Member
Nash Jew MBBC
09.2025 - Current
Private Tutor
Self Employed
03.2023 - 09.2025
After School Teacher
Nash Jew MBBC
02.2023 - Current
Customer Service Representative
Appliances Connection
06.2021 - 10.2022
Recruiter
Glenwood Treasures
11.2016 - 06.2019
Master of Science - Special Education
Capella University
Bachelor of Arts - Psychology
Brooklyn College
Associate of Arts - Liberal Arts
Kingsborough Community College