Summary
Overview
Work History
Education
Skills
Timeline
Generic

Pamela Gooding

Fort Worth

Summary

Accomplished Account Manager offering extensive experience in developing accounts and deepening customer relationships. Excellent communication and problem solving abilities. Ready to bring years of experience to challenging new position with industry-leading team at USI.

Overview

21
21
years of professional experience

Work History

Private Client Senior Account Manager

HUB International Private Client
01.2004 - Current
  • Developed long-lasting client relationships by providing exceptional customer service and support.
  • Boosted client satisfaction by effectively managing and resolving account issues.
  • Conducted regular reviews of each Client's Insurance portfolio against objectives/targets – taking corrective action as necessary.
  • Maintained detailed records of all account activities, ensuring accurate reporting for upper management review purposes later on.
  • Achieved or exceeded company-defined sales quotas.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Education

Education

Texas Tech University
Lubbock, TX
12-1985

Skills

  • Applied EPIC, Outlook, Microsoft Office, Excel
  • Goal oriented
  • Customer relationships
  • Issue resolution

Timeline

Private Client Senior Account Manager

HUB International Private Client
01.2004 - Current

Education

Texas Tech University
Pamela Gooding