Pamela Grund
West Windsor,NJ
Summary
Steadfast Operations and Accounts Manager familiar with managing business operations. Successfully optimizes processes and cultivates cohesive teams to support client and financial goals. Excellent communication, reporting, record keeping and relationship-building abilities.
Overview
30
30
years of professional experience
Work History
Operations and Accounts Manager
Bridge To Balance
3836 Quaker Bridge Road, Hamilton, NJ
11.2020 - Current
- Managed Day to Day Operations and Administrative Staff
- Developed and implemented strategies to increase client retention.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Resolved problems, improved operations and provided exceptional service.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Organized and detail-oriented with a strong work ethic.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Generate monthly reports to support informed decision making
- Effectively communicate needs between clinicians/management
Photographer
Jane And Pam Grecsek Photographie (Self Employed)
Princeton, NJ
11.2006 - 11.2020
- Business Development of New Clients
- Generate Proposals
- Photograph, Edit and Present Events
- (Weddings, Bar Mitzvah's, Family Events, Corporate)
- Manage Client Relationships - Payments/Repeat Clients
- Manage Company Finances
Healthcare Business Analyst
Mercer
Princeton, NJ
09.1994 - 05.2006
- Maintain Client Relationships/Resolve Client/Employee Issues
- Summarize Company Benefit Costs/Employee Contributions
- Create Predictive Models/Plan Changes to Identify Cost Savings
- Evaluate/Negotiate Insurance Plans/Costs and Renewals
- Developed customized reports, summarizing and presenting data in visually appealing format.
- Created data models to support decision-making processes.
Education
Bachelor of Arts - Political Science/Spanish
University of Delaware
Newark, DE05.1994
Skills
- Client relationships
- Project management
- Prioritizing workflows/Operations
- Accounts receivable management
- Data Analytics
- Microsoft Office
Timeline
Operations and Accounts Manager
Bridge To Balance
11.2020 - Current
Photographer
Jane And Pam Grecsek Photographie (Self Employed)
11.2006 - 11.2020
Healthcare Business Analyst
Mercer
09.1994 - 05.2006
Bachelor of Arts - Political Science/Spanish
University of Delaware