Summary
Overview
Work History
Education
Skills
Certification
Timeline
LICENSE
COMMUNITY SERVICE
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PAMELA HAIRSTON

Welcome,MD

Summary

Results-driven Clinical Manager specializing in program development and oversight. Skilled in optimizing patient care operations and managing clinical staff, with in-depth knowledge of EMR systems and healthcare protocols. Experienced in fostering team collaboration and ensuring compliance with healthcare standards, leveraging over 20 years in diverse healthcare and administrative roles to enhance patient outcomes through strategic planning.

Overview

1
1
Certification
18
18
years of professional experience

Work History

Therapy Services Clinical Manager

Chesapeake Potomac Home Health Agency
Hughesville, MD
01.2012 - Current
  • Promoted high morale and staff retention through effective communication, timely problem resolution, proactive supervision, and fostering positive a positive work environment.
  • Clinical Leadership
  • Developed and revised policies and procedures to ensure compliance with State, Federal, The Joint Commission, and agency standards.
  • Managed administrative tasks to support organizational functions.
  • Conducted staff evaluations and performance audits to assess outcomes and enhance service quality.
  • Promoting high morale and staff retention through dynamic communication, prompt problem solving resolution, proactive supervisory practices and facilitation of positive a positive work environment.
  • Created and implemented new programs to enhance service offerings.
  • Oasis education and clinical record review
  • Program Development
  • Project Manager for computer software conversion
  • Development of EMR use instruction manual and end user training
  • Provided guidance and direction to clinical teams for improved outcomes.
  • Implemented strategies to improve quality of care across services.

Physical Therapist

Chesapeake Potomac Home Health Agency
Hughesville, MD
03.2009 - 01.2012
  • Provided complex patient care; Served as preceptor for new staff, guiding them through clinical procedures.; community educator; Participated as a member of the professional advisory committee, contributing to policy discussions.; Contributed as a core team member in the successful conversion of computer software..

Contract and PRN Staff Physical Therapist Positions:

Adventist Home Health – Silver Spring, MD - PRN 1/08-5/09

Prince Georges Hospital Center – Cheverly, MD -PRN 4/07-8/09

Baltimore Washington Medical Center - Glen Burnie, MD - Contract 1/07-4/07

Holy Cross Hospital - Silver Spring, MD - PRN 3/02-4/07

  • Evaluating and treating inpatient trauma and acute care patients, outpatient orthopedic, neuro, and lymphedema patients

Full Time Staff Physical Therapist Positions:

MedStar Health/VNA - Home Health - Calverton, MD 6/04-6/06

Union Memorial Hospital - Inpatient - Baltimore, MD 7/01-6/04

  • Managed rotations in general medical and orthopedic acute care, sub-acute, acute rehab, critical care, outpatient, and pediatric settings.
  • Educated and trained hospital staff on back safety and transfer techniques.
  • Developed geriatric medical unit mobility program (GEMunit) to mitigate effects of immobility in aging patients.

Education

Doctorate - Physical Therapy

University of Maryland School of Medicine
Baltimore, MD
01-2003

Bachelor of Arts - Biology

University of Maryland Baltimore County
Baltimore, MD
01-2002

Masters - Physical Therapy

University of Maryland School of Medicine
Baltimore, MD
01-2001

Skills

  • Clinical management
  • Healthcare program development
  • Clinical leadership
  • Compliance management
  • Patient safety
  • Quality enhancement
  • Resource allocation
  • Process improvement
  • Operations oversight
  • Staff supervision
  • Training and mentoring
  • Onboarding coaching
  • Staff development
  • Patient flow
  • Managerial experience
  • Team leadership
  • Microsoft office suite: Excel, Word, PowerPoint
  • Public speaking
  • Organizational skills
  • HIPAA
  • Clinical records

Certification

  • Certified OASIS Specialist-Clinical (COS-C) – Oasis Answers
  • Certified OASIS quality Specialist (COQS) – Fazzi Associates
  • Manual Lymph Drainage and Complete Decongestive Therapy
  • Pelvic Health Level 1, APTA
  • Basic Life Support, American Heart Association
  • Six Sigma
  • Board Examination and License, Physical Therapist, Maryland

Timeline

Therapy Services Clinical Manager

Chesapeake Potomac Home Health Agency
01.2012 - Current

Physical Therapist

Chesapeake Potomac Home Health Agency
03.2009 - 01.2012

Bachelor of Arts - Biology

University of Maryland Baltimore County

Doctorate - Physical Therapy

University of Maryland School of Medicine

Masters - Physical Therapy

University of Maryland School of Medicine

LICENSE

Board Examination and License, Physical Therapist, Maryland

COMMUNITY SERVICE

Community Service Involvement:, Guest Speaker: Annual Southern Maryland Caregivers Conference – Department of Aging and Human Services, Guest Speaker: Virginia Commonwealth University doctoral occupational therapy program - Policy, Advocacy, and Management course, Career Day Speaker: Grace Christian Academy, Calvary Chapel Breath of Life Ministry Involvement:, Hospitality Ministry – Calvary Chapel Breath of Life, Helps Ministry – Calvary Chapel Breath of Life, Prison Fellowship, Angel tree, Children’s Ministry – Calvary Chapel Breath of Life