Hi, I’m
PAMELA HALLIBURTON
Summary
- CRITICAL THINKER EDUCATOR PROBLEM-SOLVER EDUCATION TECHNOLOGY LEADER PROFESSIONAL SUMMARY eLearning Developer– Instructional Designer, Learning Experience Designer, with 10+ years of experience in developing, delivering, and measuring e-Learning, interactive and learner-based training. I am resourceful, customer-focused, and creative. I am a passionate team builder that participates and encourages alignment with organizational vision, mission, and objectives to drive for excellence. EXPERTISE
- ELearning Design/Development
- Project Management
- End -User Technical Writing / Training
- Learning Objectives Development
- Training Documentation
- PowerPoint Presentations
- User Interface Development
- Needs Analysis
- Augmented Reality (AR)
- Content Management
- Storyboarding
- Adobe Suite Products, including Basic Framemaker
- SharePoint
- Gamification
- ADDIE Theory
- Micro-Videos/Video Editing
- Blended Learning Learning Management Administration
- Learning Evaluation
- Articulate Rise /Storyline
- Accessibility training development
Overview
20
years of professional experience
Work History
Aptara
06.2023 - Current
Job overview
- ELearning design for new student loan processing software
Axelon Services Corporation, Wolters Kluwer
Instructional Designer
03.2023 - 06.2023
Job overview
- Designed eLearning courses for financial services
- Adhered to branding guidelines
- Document project status
Hornet Staffing, Florida Blue
Instructional Designer IV
09.2022 - 02.2023
Job overview
- Designed eLearning and other documentation for system(s) roll out
- Used Articulate Rise to create courses and facilitator guides
- Reviewed materials for adherence to guidelines
- Write scripts and developing narration files using Wellsaid
Lucid Services, Inc, IU Health
Content Developer
08.2019 - 03.2022
Job overview
- Create job aids for ERP system functions, new role out
- Create demo audio scripting
- Update old material into new job aid template
- Work with SMEs/Stakeholders to update content
- Technical Writing for systems
- Creating PowerPoint Presentations using various graphic tools
Koehler Partners, Inc, State of IndianaIndianapolis
Instructional Designer Consultant
04.2020 - 04.2021
Job overview
- Division of Family Resources)
- Created best practices to enhance departmental training
- Converted Flash based courses to HTML 5 using Storyline 360
- Tracked design and development of training projects
- Creating graphics for eLearning courses and other documentation
- Created ready to use templates, protocols, and activities
- Created storyboards for eLearning modules
- Included accessible tools and features in eLearning for government workers
- Elevated the form of eLearning and other training resources for state government workers in Division of Family Resources, helping citizens gain access to food assistance, cash assistance and health care
Anthem, IncIndianapolis, IN
Learning Experience Designer, E-Learning Developer/Instructional Designer
01.2013 - 01.2019
Job overview
- Partner Support – Development of Needs Analysis and implementation of training and documentation to improve business outcomes, Call Center, Claims, New Hires, Sales, Technical
- Development of Training courses using, Articulate Storyline, Captivate and others
- Utilization of LMS (Learning Management System) administration to develop, publish, manage courses needed across the Enterprise
- Video and micro video development, editing, and audio narration
- Storyboard development for e-Learning courses
- Worked with Business Managers and SME’s to analyze, develop, and implement training and other job-related education for performance improvement
- Tracked and maintained end-to-end life cycles of learning assets
- Gamification development for enhanced learning
- Development of Prototypes for Augmented Reality Training
- Developed eLearning using Articulate accessibility features
- Development of Templates, Standards and Protocols
- Reporting of metrics / measurements on courses, surveying feedback /quality review audits
- Creation, release and communications on new training courses and other initiatives
- Worked under HR to collaborate on Talent Development projects/programs
Ansell StaffingIndianapolis, IN
Instructional Designer
01.2014 - 01.2015
Job overview
- Created courses for Salesforce system training with other integrated topics
- Designed and developed telecommunication product and service e-learning courses for a Partner Program, sales and B2B
- Created audio scripts, recorded audio and embedded audio in courses, graphics and interactions
- Created participant guides and job aids
- Utilization of SharePoint for training delivery
Technisource, State FarmIndianapolis, IN
Instructional Designer
03.2012 - 12.2012
Job overview
- Creating e-learning courses using PowerPoint and Adobe Presenter, and Storyline, SCORM compliant
- Perform voice over for courses and embed these files into software for publishing
- Audio and graphic editing and development, Audacity, Photoshop
- Designed and developed courses for audiences in call centers, sales, customer service on financial aspects
Indecon Solutions, AnthemIndianapolis, IN
Senior Technical Learning Specialist
01.2010 - 01.2012
Job overview
- Web-based reference material developed and implemented
- Edited and converted training material in PowerPoint based e-learning to Articulate or Camtasia or Captivate
- Development of project charters/training documents for multiple departments
DSS Consulting, Eli LillyIndianapolis, IN
Instructional Designer
01.2009 - 01.2010
Job overview
- Development of manufacturing training documents for new employees/retraining
- Created/Maintained Technical – Manufacturing Documents
- Course and template creation for new manufacturing/quality control software
- Create, review and revise Instructional Design Templates for leader led, CBT, OJT training
- Create and Revise (SOP) Standard Operating Procedures to comply with GMP practices and compliance regulations
- Technical Writing for SOPs and systems
IU Health/Clarian Health PartnersIndianapolis, IN
Instructional Designer/e-Learning LMS Administrator
01.2004 - 01.2009
Job overview
- Created courses for the implementation of Cerner EMR (electronic medical record) for large hospital system
- LMS Needs Analysis, RFQ Development, implementation of selected LMS System across company
- Developed SCORM e-learning compliant courses
- Utilized ADDIE adult learning theory for all Company training needs
Ascension/St. Vincent HospitalIndianapolis, IN
Development Consultant/Intranet Steward
01.1999 - 01.2003
Job overview
- Created e-learning and instructor lead class curricula and support material
- Served as liaison to hospital departments for assessing and completing educational course needs
- Redesigned content and user interface for Department Intranet website
- Analyzed the business unit needs for training and performance improvement.
Education
Indiana University - Purdue University IndianapolisIndianapolis, IN
Master of Library Science
Indiana University - Purdue University IndianapolisIndianapolis, IN
Bachelor of Fine Arts from Visual Communications
Skills
- DEVELOPMENT SOFTWARE EXPERIENCE
- Captivate (many versions)
- Camtasia
- Articulate Storyline
- Photoshop
- SharePoint
- Google Applications
- SCORM, HTML5
- Adobe FrameMaker Basics
- Learning Management Systems, Oracle, SumTotal, others
- Audition/Audacity
- Articulate Rise
Timeline
Aptara
06.2023 - Current
Instructional Designer
Axelon Services Corporation, Wolters Kluwer
03.2023 - 06.2023
Instructional Designer IV
Hornet Staffing, Florida Blue
09.2022 - 02.2023
Instructional Designer Consultant
Koehler Partners, Inc, State of Indiana
04.2020 - 04.2021
Content Developer
Lucid Services, Inc, IU Health
08.2019 - 03.2022
Instructional Designer
Ansell Staffing
01.2014 - 01.2015
Learning Experience Designer, E-Learning Developer/Instructional Designer
Anthem, Inc
01.2013 - 01.2019
Instructional Designer
Technisource, State Farm
03.2012 - 12.2012
Senior Technical Learning Specialist
Indecon Solutions, Anthem
01.2010 - 01.2012
Instructional Designer
DSS Consulting, Eli Lilly
01.2009 - 01.2010
Instructional Designer/e-Learning LMS Administrator
IU Health/Clarian Health Partners
01.2004 - 01.2009
Development Consultant/Intranet Steward
Ascension/St. Vincent Hospital
01.1999 - 01.2003
Indiana University - Purdue University Indianapolis
Master of Library Science
Indiana University - Purdue University Indianapolis
Bachelor of Fine Arts from Visual Communications