Encompass
Pamela Hamner
Deep River,NC
Summary
At Fairway Independent Mortgage, I led underwriting teams to surpass production goals through effective coaching and performance monitoring. Expert in Conventional, FHA, and USDA loan products, I enhanced compliance and operational efficiency. My leadership fostered professional relationships, driving quick issue resolutions and significant performance improvements, showcasing my production monitoring and mentoring skills.
Overview
9
9
years of professional experience
Work History
Underwriting Team Lead
Fairway Independent Mortgage
10.2023 - Current
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Underwrite Conventional, FHA and USDA loan products within the parameters of Agency guidelines.
- Assist regional team in the absence of the Regional Manager.
Regional Underwriting Manager
Fairway Independent Mortgage
02.2021 - 10.2023
- Monitored underwriting teams' performance and provided mentoring to achieve personal and department production goals.
- Identified issues, analyzed information and provided solutions to problems.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Strengthened communication skills through regular interactions with others.
Underwriting Team Lead
Fairway Independent Mortgage
02.2018 - 02.2021
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Underwrite Conventional, FHA and USDA products within the parameters of Agency guidelines.
- Assist regional team in the absence of the Regional Manager.
Senior Underwriter
Fairway Independent Mortgage
06.2015 - 02.2018
- Applied knowledge of underwriting guidelines to maintain compliance with applicable regulations and company standards.
- Obtained products knowledge including USDA and numerous bond/housing programs.
Education
Bachelor of Science - Finance And Banking
Appalachian State University
Boone, NC12.1995
Skills
- Production Monitoring
- Schedule Management
- Performance monitoring
- Coaching and Mentoring
- Performance Improvement
- Employee Evaluation
Software
Timeline
Underwriting Team Lead
Fairway Independent Mortgage
10.2023 - Current
Regional Underwriting Manager
Fairway Independent Mortgage
02.2021 - 10.2023
Underwriting Team Lead
Fairway Independent Mortgage
02.2018 - 02.2021
Senior Underwriter
Fairway Independent Mortgage
06.2015 - 02.2018
Bachelor of Science - Finance And Banking
Appalachian State University
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