Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
Generic

Pamela Hughes

Grand Prairie,TX

Summary

I appreciate good customer service and solving skills. I really work hard to accomplish those assets because I expect great customer service from others.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Mental Health Technician

MHMR of Tarrant county
09.2016 - Current
  • Developed and taught strategies to promote client wellness and independence
  • Restrained violent, potentially violent and suicidal patients by verbal and physical means as required
  • Took and recorded measures of patients' physical condition, using devices such as thermometers and blood pressure gauges
  • Encouraged patients to develop work skills and to participate in social, recreational and other therapeutic activities that enhanced interpersonal skills and develop social relationships
  • Monitored patients' physical and emotional well-being and report unusual behavior and physical ailments to medical staff
  • Prescribed individual and group therapy sessions as part of specific therapeutic procedures.

Caregiver, Special Needs

Classic home care
05.2020 - 06.2022
  • Maintained secure environment for staff and residents, following established safety standards
  • Provided proper care and observation of patient's skin to prevent breakdown
  • Assisted residents in activities of daily living to maintain health and dignity.

Cosmetologist Student

Worked Independently
09.2005 - 05.2016
  • Contributed to a positive team atmosphere within the salon through open communication and mutual support among cosmetologists.
  • Demonstrated proficiency in various cosmetology skills, ensuring high-quality results for each client.
  • Led informative group sessions on makeup application techniques, empowering attendees with newfound confidence in their appearance.
  • Educated clients on available cosmetic treatments suitable for their skin type or condition while promoting healthier skincare habits at home.
  • Provided exceptional customer service by attentively listening to clients'' needs and making appropriate recommendations.
  • Consistently met or exceeded sales goals for retail beauty products sold directly to customers after their appointments.
  • Enhanced client satisfaction by providing personalized cosmetology services, including haircuts, coloring, and styling.

Sales Associate

Macys Department Store
09.2005 - 12.2005
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.

Education

No - Accounting One And Two

Delta College
Bay City, MI

Cosmetology In Hair, Facials, Nails -

Baker school of cosmetology
Cleveland

No - Technology Math, One And Two

Adrian College
Adrian, MI

Skills

  • Outlook
  • Word
  • Basic communication computer skills
  • Mental Health Care
  • Crisis Resolution
  • Physical Condition Assessments

Excellent Customer Service Skills

  • Team Meetings

Certification

Cosmetology license

Personal Information

Title: Mental Health Technician

Timeline

Caregiver, Special Needs

Classic home care
05.2020 - 06.2022

Mental Health Technician

MHMR of Tarrant county
09.2016 - Current

Cosmetologist Student

Worked Independently
09.2005 - 05.2016

Sales Associate

Macys Department Store
09.2005 - 12.2005

No - Accounting One And Two

Delta College

Cosmetology In Hair, Facials, Nails -

Baker school of cosmetology

No - Technology Math, One And Two

Adrian College

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Pamela Hughes