Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Pamela Hunter

Philadelphia,Pa

Summary

To Obtain the position of phlebotomist where I would utilize my knowledge of phlebotomy related processes and other medical protocols. Contribute customer services, professionalism, and productivity to a team dedicated to providing outstanding services to customers while allowing for personal and professional growth.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Phlebotomist Technician

BioReference Laboratories
12.2022 - Current
  • Executed venipunctures and capillary collections with precision, prioritizing patient comfort.
  • Maintained accurate records of blood draws and interactions, adhering to regulatory standards.
  • Trained new staff on phlebotomy techniques and safety protocols to enhance team efficiency.
  • Implemented quality control measures that improved sample integrity and minimized errors.
  • Collaborated with healthcare providers to streamline patient scheduling and optimize workflow.
  • Monitored inventory of phlebotomy supplies to ensure continuous operational readiness.
  • Resolved patient inquiries regarding procedures, fostering trust in services provided.
  • Conducted analysis of procedural outcomes, recommending improvements to elevate service standards.

Driver/Operator

First Transit
06.2021 - 12.2022
  • Ensured timely transport of elderly and disabled patrons to important destinations like grocery stores and medical appointments.
  • Delivered dependable transportation services for dialysis sessions and other essential errands.

Manager, Environmental Services

Crothall Healthcare- Hospital of the University of Pennsylvania
09.2018 - 06.2021
  • Oversee the daily operations of the hospital housekeeping frontline associates
  • Partner with customers throughout the hospital to maintain open communication and provide seamless service between shifts.
  • Review operating processes identifying short comings and proposing solutions to improve operational efficiency and effectiveness
  • Manage labor hours and overtime used by staff

Housekeeper, Environmental Services

Crothall Healthcare- Hospital of the University of Pennsylvania
10.2017 - 09.2018
  • Interacted with patients while disinfecting and cleaning their hospital room during their stay
  • Maintained cleanliness of assigned areas using corporate standard cleaning methods
  • Used UV Robots to combat hospital acquired infections lowering risk of disease for hospital patients
  • Designated as a lead associate earning more pay per hour while assisting managers with training and support of the housekeeping staff throughout the hospital

Store Manager

Rainbow Shop
07.2003 - 10.2017
  • Maintained all paperwork to ensure all company policies and procedures were compliant
  • Managed work schedule for 15-20 associates
  • Oversaw onboarding documentation and training for all new hires
  • Received and maintained inventory to manage store budget and loss prevention
  • Managed individual and team sales goals

Education

Diploma - undefined

Dobbins Technical High School
01.2000

Skills

  • Relationship building
  • Trust and credibility with clients
  • Blood extraction techniques
  • Service-oriented mindset
  • Adaptability in fast-paced settings
  • Quick learner of new systems
  • Safety and infection control compliance
  • Strong organizational abilities
  • Communication effectiveness
  • Pressure resilience
  • Patient record management

Certification

  • NHA-Certified phlebotomy technician and Phlebotomy Workshop certificate, G.E.T. Phlebotomy Trained & Certified, LLC- 2022
  • BLS Provider certification, American Heart Association-2022
  • Heartsaver Blood-Borne Pathogen Certificate, American Heart Association-2022
  • TNA Certificate (AHCA)- 2022

Timeline

Phlebotomist Technician

BioReference Laboratories
12.2022 - Current

Driver/Operator

First Transit
06.2021 - 12.2022

Manager, Environmental Services

Crothall Healthcare- Hospital of the University of Pennsylvania
09.2018 - 06.2021

Housekeeper, Environmental Services

Crothall Healthcare- Hospital of the University of Pennsylvania
10.2017 - 09.2018

Store Manager

Rainbow Shop
07.2003 - 10.2017

Diploma - undefined

Dobbins Technical High School

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Pamela Hunter