Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Paytien Hensley

Bluffdale,UT

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Flight Attendant position. Ready to help team achieve company goals. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Phlebotomist Technician

Biolife Plasma Center
09.2023 - Current
  • Reduced patient anxiety through compassionate communication and expert venipuncture techniques.
  • Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
  • Continuously updated phlebotomy knowledge through professional development courses, ensuring best practices were upheld.
  • Upheld HIPAA compliance through careful management of confidential patient records and lab results.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Packaged and shipped specimens to central lab daily.
  • Achieved successful venipunctures even in challenging situations such as geriatric patients with difficult veins.
  • Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.

Production Worker

Savers Thrift Store
10.2020 - 09.2023
  • Followed safety procedures and guidelines to maintain safe working environments.
  • Used equipment properly to avoid workplace hazards or injuries.
  • Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
  • Resolved issues quickly to maintain productivity goals.
  • Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.
  • Volunteered for additional assignments during peak work periods to keep tasks on schedule.
  • Maintained clean and safe work environment, adhering to health and safety protocols.
  • Supported new staff, facilitating quicker adaptation to production environment.

Team Member

Panda Express
07.2022 - 01.2023
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.

Team Associate

Chip Cookies
12.2019 - 03.2020
  • Maintained productive, efficient approach to all tasks.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Operated register to process payments and collect cash payment for order totals.
  • Developed strong cooperative relationships with coworkers and managers.
  • Created appealing displays for routine arrangements and special promotions.
  • Investigated and resolved production issues.

Education

High School Diploma -

Summit Academy High School
Bluffdale, UT
05.2021

Skills

  • Data Entry
  • Proper tourniquet use
  • Order of draw
  • Health Education
  • Patient Care
  • Paperwork Processing
  • Communication abilities
  • Customer Service
  • Decision-Making
  • Relationship Building
  • Stress Management
  • Venipuncture

Certification

  • Licensed Phlebotomist - [October 2022]
  • CPT [Completed Oct. 2022]
  • Food Handler's Permit [Obtained in 2019]

Timeline

Phlebotomist Technician

Biolife Plasma Center
09.2023 - Current

Team Member

Panda Express
07.2022 - 01.2023

Production Worker

Savers Thrift Store
10.2020 - 09.2023

Team Associate

Chip Cookies
12.2019 - 03.2020

High School Diploma -

Summit Academy High School
Paytien Hensley