Pamela Karabatsos
Millsboro,DE
Summary
Patient-centered medical professional. Detail-oriented with a strong passion for patient care and service, ability to multi-task, and excellent data entry skills. Strong communication skills combined with reliability, dependability, and flexibility to fast-paced environments. Enjoys working independently, as well as working in a collaborative, team-oriented environment. Adept at handling sensitive situations with discretion. Recognized for improving patient satisfaction through compassionate care and excellent problem-solving skills.
Overview
5
5
years of professional experience
Work History
Patient Safety Attendant/Patient Sitter
Bebee Healthcare
Lewes, DE
12.2024 - 04.2025
- Observed behaviors of patients for unusual reactions or changes in mood and attitude.
- Informed nurses of any changes in patient condition or behavior.
- Helped patients maintain a safe environment by removing potential hazards from their rooms.
- Provided emotional support to patients who were anxious or distressed.
- Engaged in conversation with confused or disoriented patients to help them stay calm and relaxed.
- Followed strict infection control protocols while providing care.
- Escorted patients before and after imaging procedures.
- Maintained accurate records of patient activities throughout shift.
- Maintained compliance with HIPAA protocols to safeguard patient privacy.
Patient Sitter
Honor Health
Scottsdale, AZ
04.2021 - 08.2022
- Floated between 3 of Honor Health's hospitals, working 12-hour shifts caring for patients that needed to be carefully monitored, observing and recording patient's status every 15 mins, assisted patients, and alerted the nursing staff of any changes immediately.
Receptionist
Monarch Health Addiction Clinic
Madison, WI
08.2020 - 01.2021
- Received patients in the clinic for appointments, as well as answering phones for new patient appointments.
- Used AdvancedMD EMR, to check patients in/out, alerted nursing staff/providers of patient arrivals, notes, and run reports.
- Maintained Covid19 protocols checking for symptoms, asking if any possible contact, taking patient temps, providing masks, and sanitizing the waiting room after each patient.
- Processed insurance, all patient demographic information/updates, and made appointments/notes via AdvancedMD.
- Treated patients with respect and kindness, answering any questions they may have had regarding the clinic, treatment, general information.
Resident Manager/Life Skills Specialist
Steadfast Housing Development Corp
Hilo, HI
04.2020 - 08.2020
- Managed semi-independent group home helping residents teaching life skills and responsibilities in step-down program designed to reintegrate homeless adults with mental illness and addictions back into mainstream independent living.
- Managed medications, collaborated with case managers, and responsible for clinical and court appointments.
- Assisted and taught skills such as budgeting and finances, household operations, and personal hygiene.
Ultrasound Clinical Rotation
Liberty Medical Center
Hinesville, GA
06.2014
- Performed abdominal, pelvic, and vascular ultrasound exams using a GE Logiq E9 in a clinic setting.
Imaging Sciences Service Assistant Rotation
Southeast Imaging Center
Savannah, GA
06.2010
- Prepared patients for various imaging procedures in outpatient clinic.
Medical Assistant-CMA
Dr. Sudhakar Garlapati, MD, Family Practice
Valparaiso, IN
06.1997
- Served as medical assistant to Dr. Garlapati, performing patient prep and assisting with injections, labs, and patients discharge instructions.
Education
CARDIOGRAPHIC TECHNICIAN -
ARIZONA MEDICAL TRAINING INSTITUTE
MESA, AZ01.2018
POLYSOMNOGRAPHY TECHNOLOGIST -
CENTRAL GEORGIA TECHNICAL COLLEGE
MACON, GA01.2014
DIAGNOSTIC MEDICAL SONOGRAPHY -
OGEECHEE TECHNICAL COLLEGE
STATESBORO, GA01.2014
IMAGING SCIENCE SERVICES ASSISTANT -
OGEECHEE TECHNICAL COLLEGE
STATESBORO, GA01.2010
MEDICAL ASSISTING -
IVY TECH STATE COLLEGE
VALPARAISO, IN01.1997
MEDICAL CODING -
MADISON AREA TECHNICAL COLLEGE
MADISON, WI01.1995
Skills
- Patient/Customer Service
- Patient monitoring
- EMR documentation
- Patient care
- Professionalism and ethics
- Reliability and punctuality
- Problem-solving
- De-escalation techniques
- Data Entry
- High-volume Call Center
- Medical Assisting
- Contemporary Office Equipment
- EKG/Monitor or Telemetry Tech
- Sonography
References
- Heather Flowerdew, 12240 N 26th Way, Phoenix, AZ, 85032, (623) 826-0727
- Sheri Rettew, 605 Ragan Road, Oriental, NC, 28571, (252) 507-8090
Timeline
Patient Safety Attendant/Patient Sitter
Bebee Healthcare
12.2024 - 04.2025
Patient Sitter
Honor Health
04.2021 - 08.2022
Receptionist
Monarch Health Addiction Clinic
08.2020 - 01.2021
Resident Manager/Life Skills Specialist
Steadfast Housing Development Corp
04.2020 - 08.2020
Ultrasound Clinical Rotation
Liberty Medical Center
06.2014
Imaging Sciences Service Assistant Rotation
Southeast Imaging Center
06.2010
Medical Assistant-CMA
Dr. Sudhakar Garlapati, MD, Family Practice
06.1997
CARDIOGRAPHIC TECHNICIAN -
ARIZONA MEDICAL TRAINING INSTITUTE
POLYSOMNOGRAPHY TECHNOLOGIST -
CENTRAL GEORGIA TECHNICAL COLLEGE
DIAGNOSTIC MEDICAL SONOGRAPHY -
OGEECHEE TECHNICAL COLLEGE
IMAGING SCIENCE SERVICES ASSISTANT -
OGEECHEE TECHNICAL COLLEGE
MEDICAL ASSISTING -
IVY TECH STATE COLLEGE
MEDICAL CODING -
MADISON AREA TECHNICAL COLLEGE
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