PAMELA KELLEY-SEETS

• As Executive Secretary I to the Assistant Warden of Operations and Assistant Warden of Programs, receives, screens, and routes mail; compose replies to routine correspondence and requests for materials; compose and type correspondence, memos, reports, charts, data entry, spreadsheets and other material using Word and Excel programs; assure correctness of form, grammar, spelling and punctuation; as instructed, sign the AWO & AWP name to letters, reports, gate pass, notice of absence requests from staff, etc.; establish and maintain hard copies or computer files; maintains timekeeping on staff, as well as attendance review; receives visitors, answers phones, relays messages and represents the AWO through routine oral and written contact with other government officials, businesses and the general public; schedule meetings and coordinates agenda; attends meetings and take and transcribe minutes; make travel reservations; compile and assemble data, type complex charts, and statistical reports. Serves as contact for all legal visits and video court scheduling. Serves as interviewer for new hires.
• Greeted and directed visitors, answered phone calls, and provided general administrative support.
• Provided assistance in resolving customer complaints or inquiries in a timely manner.
• Ordered office supplies to keep stationary and inventory properly stocked.
• Ensured that all records were maintained in accordance with company policies and procedures.
• Responsible for maintaining confidential files pertaining to executive operations.
• Controlled and managed document processes by reviewing files, records and critical information to confirm accuracy and comply with company policies and procedures.
• Prepared agendas and took minutes of meetings attended by the executive staff.
• Maintained office by preparing payroll, designing filing systems and reviewing and approving supply requisitions.
• Assisted with special projects as needed; provided input on project plans when requested.
• Prepared accounts payable paperwork necessary to process invoices.
• Reviewed incoming correspondence; distributed materials accordingly.
• Initiated regular staff meetings to advance open communications, facilitate teamwork and improve morale.
• Created spreadsheets using Microsoft Excel to record data regarding departmental expenses and budgets.
• Assisted in the preparation of presentations, reports, memos, letters, and other documents as needed.
• Organized meetings, conferences, and travel arrangements for executives.
• Conducted research and collected and analyzed data to prepare reports and documents.
• Compiled information from multiple sources into concise summaries for review by executive team members.
• Monitored emails received by executive personnel; responded promptly when appropriate.
• Designed PowerPoint presentations for monthly divisional meetings with top-level executives.
• Participated in frequent communication with other administrative team members, human resources and finance department on special projects and events.
• Coordinated executive and senior management vacation, day-to-day meeting and travel schedules.
• Created and maintained computer- and paper-based filing and organization systems for records, reports and documents.
• Wrote and distributed executive meeting agendas and minutes to department heads and executive team members.
• Compiled meeting agendas and supportive materials ahead of meetings.
• Relayed messages, retrieved reports and printed documents for co-workers to assist with office workflow.
• Prepared invoices and drafted memos for executives.
• Filtered important calls and spam calls to help executives prioritize specific clients and expedite daily operations.
• Facilitated communications by forwarding emails, transferring calls and filing documents.
• Provided accurate, up-to-date information to external parties through emails, phone calls and in-person interactions.
• Took detailed notes in meetings and disseminated information afterward.

• Facilitated internal communication by distributing information and scheduling presentations.
• Greeted and directed visitors, answered phone calls, and provided general administrative support.
• Organized and prepared meeting rooms and equipment for onsite and offsite events.
• Provided assistance in resolving customer complaints or inquiries in a timely manner.
• Ordered office supplies to keep stationary and inventory properly stocked.
• Ensured that all records were maintained in accordance with company policies and procedures.
• Responsible for maintaining confidential files pertaining to executive operations.
• Controlled and managed document processes by reviewing files, records and critical information to confirm accuracy and comply with company policies and procedures.
• Prepared agendas and took minutes of meetings attended by the executive staff.
• Maintained office by preparing payroll, designing filing systems and reviewing and approving supply requisitions.
• Maintained filing system for all documents related to executive activities.
• Assisted with special projects as needed; provided input on project plans when requested.
• Prepared accounts payable paperwork necessary to process invoices.
• Reviewed incoming correspondence; distributed materials accordingly.
• Initiated regular staff meetings to advance open communications, facilitate teamwork and improve morale.
• Facilitated communication between executives and other departments within the organization.
• Managed executives' calendars to keep track of events, meetings and activities.
• Created spreadsheets using Microsoft Excel to record data regarding departmental expenses and budgets.
• Assisted in the preparation of presentations, reports, memos, letters, and other documents as needed.
• Organized meetings, conferences, and travel arrangements for executives.
• Compiled information from multiple sources into concise summaries for review by executive team members.
• Conducted research and collected and analyzed data to prepare reports and documents.
• Organized, scheduled and confirmed board and team meetings.
• Designed PowerPoint presentations for monthly divisional meetings with top-level executives.
• Created and maintained computer- and paper-based filing and organization systems for records, reports and documents.
• Wrote and distributed executive meeting agendas and minutes to department heads and executive team members.
• Relayed messages, retrieved reports and printed documents for co-workers to assist with office workflow.
• Compiled meeting agendas and supportive materials ahead of meetings.
• Prepared invoices and drafted memos for executives.
• Provided accurate, up-to-date information to external parties through emails, phone calls and in-person interactions.

Various clerical duties and data entry; screening and directing calls, mail distribution, compose replies to routine correspondence, memos, reports, travel arrangements, personnel evaluations, timekeeping, input payroll, vacation schedules, bill payments, vouchering, order supplies, filing, gathering data for compiling various reports, forms and documents.

Various clerical duties and data entry, purchase requisitioning and vouchering via spreadsheets and hard book documentation, tracking the sale of T-Bonds and T-Bills, screening and directing calls, distribute mail, compose replies to routine correspondence, type memos, letters, reports assuring correctness of form, grammar, spelling and punctuation, travel arrangements, personnel evaluations, reports, slide presentations, research papers, monitor and enter timekeeping/payroll, budget preparation, expense vouchers, ordering supplies, filing and other duties as assigned.

Served as tour guide to the public for two years.