Pamela Ketterer
Foxboro,MA
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
32
32
years of professional experience
Work History
RN Electrophysiology Lab
Boston Medical Center One Boston Center Place
09.2013 - Current
- Improved patient outcomes by providing high-quality nursing care and implementing evidence-based practices.
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
- Administered medications accurately and safely, reducing medication errors and adverse reactions.
- Managed complex cases of critically ill patients, ensuring optimal treatment plans were executed effectively.
- Developed strong relationships with patients'' families, providing emotional support while addressing concerns or questions about care plans.
- Participated in professional development opportunities regularly to stay current on best practices in the field of nursing.
- Provided emotional support to patients during challenging times, fostering a sense of trust and rapport that contributed to better overall wellbeing.
RN Cardiac Step Down Unit
Boston Medical Center One Boston Center Place
09.1991 - 09.2013
- Improved patient outcomes by providing high-quality nursing care and implementing evidence-based practices.
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
- Administered medications accurately and safely, reducing medication errors and adverse reactions.
- Educated patients on disease management and self-care techniques, promoting lifestyle changes for improved health.
- Managed complex cases of critically ill patients, ensuring optimal treatment plans were executed effectively.
- Developed strong relationships with patients'' families, providing emotional support while addressing concerns or questions about care plans.
- Medication teaching and lifestyle modification to patient and family
- IV skills
- ACLS
RN Cardiac Rehab
Beth Isreal Deaconess Medical Center
01.1996 - 01.1997
Worked with patients with cardiac disease to improve quality of life
- Educated patients on disease management and self-care techniques, promoting lifestyle changes for improved health.
Education
Bachelor of Science - Nursing
Curry College
Milton, MA06.1987
Skills
- Geriatric Care
- Community Health
- Basic Life Support
- Clinical Judgment
- ACLS
- IV certification
- Discharge Planning
Timeline
RN Electrophysiology Lab
Boston Medical Center One Boston Center Place
09.2013 - Current
RN Cardiac Rehab
Beth Isreal Deaconess Medical Center
01.1996 - 01.1997
RN Cardiac Step Down Unit
Boston Medical Center One Boston Center Place
09.1991 - 09.2013
Bachelor of Science - Nursing
Curry College
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