Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Pamela Klusmeyer

Quincy,IL

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Proactive and meticulous [Job Title] with over [Number] years of experience in [Type] industry. Proficiencies in inventory control, sales, staff training and development. Customer-oriented team player with expertise generating optimal satisfaction levels while building profits and client generation.

Overview

1
1
Certification

Work History

Manager

Great Expectations
  • Accomplished multiple tasks within established timeframes.
  • Onboarded new employees with training and new hire documentation.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.

Cosmetologist

Hair Crafters
  • Booked appointments, answered phones, greeted clients, handled payments and created client service tickets.
  • Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
  • Supported reception desk, receiving phone calls, entering appointments and collecting payments for services rendered.
  • Suggested treatments and styles to suit customer appearance and fashion choices.
  • Maintained client treatment records and designed long-term care programs for return customers.
  • Grew sales with great work ethic, individualized beauty care plans and positive attitude.

Cosmetologist

JCPenney Salon
  • Booked appointments, answered phones, greeted clients, handled payments and created client service tickets.
  • Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
  • Supported reception desk, receiving phone calls, entering appointments and collecting payments for services rendered.

Owner/Operator

Shear Image Hair Salon
  • Managed day-to-day business operations.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
  • Assessed income and expenses and adapted plans to improve profit levels.
  • Developed business plan, processes and procedures to provide superior [Product or Service] to customers.
  • Assessed financial reports and statements regularly to update processes and operations for greater profitability.

Cosmetologist

A Cut Above
  • Booked appointments, answered phones, greeted clients, handled payments and created client service tickets.
  • Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
  • Supported reception desk, receiving phone calls, entering appointments and collecting payments for services rendered.
  • Maintained client treatment records and designed long-term care programs for return customers.
  • Grew sales with great work ethic, individualized beauty care plans and positive attitude.

Education

High School Diploma -

Millard South High School
Omaha, NE
05.1985

Skills

  • Business Planning
  • Verbal and Written Communication
  • Contract Development and Management
  • Team Leadership
  • Customer Relationship Management
  • Supplier Relations
  • Issue and Conflict Resolution
  • Managing Cash Register

Certification

  • Licensed [Job Title] - [Timeframe]

Timeline

Manager

Great Expectations

Cosmetologist

Hair Crafters

Cosmetologist

JCPenney Salon

Owner/Operator

Shear Image Hair Salon

Cosmetologist

A Cut Above

High School Diploma -

Millard South High School

Similar Profiles

CREATE PROFILE
Pamela Klusmeyer