Pamela LaChance
Ironton,MO
Summary
Financial Counselor Position: I have experience in providing quality care to diverse patients in healthcare settings. I am able to prioritize patient privacy and dignity while managing multiple responsibilities with organization and dependability. Specialized in patient-centered care and safety, committed to best practices and fostering a dignified environment for all patients.
Overview
1
1
Certification
33
33
years of professional experience
Work History
Medical Assistant
Iron County Hospital
Pilot Knob, Missouri
06.2022 - Current
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered medications and immunizations based on provider orders, ensuring patient adherence to treatment plans.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Collaborated with healthcare team to enhance patient care quality and streamline communication.
- Maintained clean and well-stocked examination rooms, facilitating efficient patient flow and readiness for examinations.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
Hospice Certified Nursing Assistant
Iron County Hospital
Farmington, Missouri
10.2012 - 06.2022
- Provided compassionate end-of-life care to ensure comfort for patients and their families.
- Provided compassionate care to hospice patients, improving their quality of life.
- Assisted patients with bathing, showering, and all activities of daily living (ADLs) to promote comfort and dignity.
- Supported patients and families emotionally during challenging times, fostering a sense of peace and understanding.
- Recorded vital signs to monitor patients' health status accurately.
CNA/CMT
The Baptist Home
Arcadia, MO
10.2002 - 05.2012
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
- Monitored patient vitals including temperature, blood pressure, and blood sugar levels to ensure accurate health assessments.
- Provided comprehensive personal care including hygiene, feeding, and mobility support to meet daily patient needs effectively.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Facilitated personal hygiene by assisting patients with shaving, bathing, and teeth brushing to enhance comfort and dignity.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Activity Director/LIMA/Cook
Colonial Retirement Center
Bismarck, MO
10.1993 - 07.2000
- Coordinated resident outings and special events, enhancing community engagement and fostering a sense of belonging.
- Designed a wide variety of activities to stimulate interest, involvement and engagement of patients.
- Arranged transportation for residents to ensure timely attendance at all scheduled medical appointments, supporting their health and well-being.
- Passed Medications/Insulin Injections.
- Administered basic treatments to residents according to healthcare professionals' instructions.
- Prepared and served meals for sheltered workshop resident employees, while managing kitchen cleanliness, inventory, and supply stocking.
Education
Accounting/Book Keeping Certificate - Accounting
Sanford-Brown College - Fenton
Fenton, MO12-1986
High School Diploma -
Pattonville Sr. High School
Maryland Heights, MO05-1981
6 credits - Early Childhood Development
Florissant Valley Community College
Florissant, MO3 credits - Psychology
Mineral Area College
Park Hills, MOSkills
- Patient Care and Safety
- Patient-centered care
- Patient Assessments
- Patient-focused care
- Infection Prevention and Control
- Electronic Recordkeeping
- HIPAA compliance
- Medical records confidentiality
- Computer literate
- Dementia knowledge
- Empathy and Compassionate Care
- Emotional care
- Emotional Intelligence
- Effective communication
- Professional empathy
Certification
- BLS - Basic Life Support-05/23/2025
- CMT - Certified Medication Technician-05/18/2005
- CNA - Certified Nursing Assistant-05/20/2003
- Insulin Administration Training - 3/7/95
Timeline
Medical Assistant
Iron County Hospital
06.2022 - Current
Hospice Certified Nursing Assistant
Iron County Hospital
10.2012 - 06.2022
CNA/CMT
The Baptist Home
10.2002 - 05.2012
Activity Director/LIMA/Cook
Colonial Retirement Center
10.1993 - 07.2000
Accounting/Book Keeping Certificate - Accounting
Sanford-Brown College - Fenton
High School Diploma -
Pattonville Sr. High School
6 credits - Early Childhood Development
Florissant Valley Community College
3 credits - Psychology
Mineral Area College