PAMELA MALDONADO
Melbourne
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Career Development Technician
United States Air Force Reserve
10.2019 - Current
- Developed career and education plans based on individual needs.
- Supported supervisors with employee performance management by recommending discipline and documenting in personnel files.
- Interpreted and explained human resources policies, procedures or regulations.
- Prepared or maintained employment records using human resources management system software.
- Operated and maintained advanced technical equipment for mission-critical operations.
Barista
Starbucks
04.2022 - 06.2023
- Created complex, hand-crafted beverages based upon customer preferences.
- Supported highest standards of conduct and service to support company reputation.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Worked with new employees on procedures and policies, interacting with customers, cleaning areas and making orders.
- Prepared high-quality beverages following standardized recipes and customer preferences.
- Trained new baristas on beverage preparation techniques and company policies.
Barista
Force Support Squadron, Patrick Space Force Base
10.2019 - 03.2022
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Received and accurately processed customer payments.
- Trained new employees in operational procedures and modeled duties for front and back house positions.
- Oversaw food preparation, production and presentation according to quality standards.
Bowling Attendant
Shark Lanes
10.2019 - 03.2022
- Welcomed, greeted and interacted with members and guests and verified proper equipment operation.
- Built relationships with members and guests and created welcoming and warm environment that promoted future visits.
- Received comments and complaints and worked to deliver solutions to achieve member and guest satisfaction.
- Trained new employees on ride operations, pointing out safety mechanisms and features.
Education
Associate of Science - Nursing
Eastern Florida State College
Cocoa, FL05-2028
High School Diploma - undefined
Fort Pierce Central High School
Fort Pierce, FL05.2019
Skills
- Solid problem solver
- Safe food handling practices
- Team player
- Speedy and efficient
- Conflict mediation
- Fluent in Spanish
Languages
English: Full Professional
Spanish: Native/ Bilingual
Timeline
Barista
Starbucks
04.2022 - 06.2023
Career Development Technician
United States Air Force Reserve
10.2019 - Current
Barista
Force Support Squadron, Patrick Space Force Base
10.2019 - 03.2022
Bowling Attendant
Shark Lanes
10.2019 - 03.2022
High School Diploma - undefined
Fort Pierce Central High School
Associate of Science - Nursing
Eastern Florida State College