Summary
Overview
Work History
Education
Skills
References
Highlights
Timeline
Generic

Pamela Mantovan

Pittsburg,TX

Summary

Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.

Previous roles demonstrate significant impact on bottom-line results through implementation of continuous improvement strategies.

Overview

17
17
years of professional experience

Work History

Continuous Improvement Manager/Manufacturing Production Supervisor

Prysmian Group Cable Manufacturing
Marshall, TX
03.2024 - 12.2024
  • Coordinated with cross-functional project team leadership for R&D, Supply Chain, Quality, and Engineering to devise process improvements resulting in increased OTD, reduction in cost and significant boosts in productivity.
  • Developed and implemented quality control processes to improve product reliability and employee accountability.
  • Trained and mentored project leaders/ production staff to drive culture change toward total quality mindset across production continuum.

Senior Business Staffing Consultant

AtWork Personnel Services
Sacramento, CA
01.2020 - 04.2023
  • Started as a Staffing Associate and sourcer within 2 mos promoted to Business Staffing Consultant, and after 6 mos promoted to Senior Business Staffing Consultant
  • Manage both candidate and client relations, mushrooming accounts
  • Responsible for client / contract negotiations and growth
  • Responsible for providing HR services to all contract employees
  • Responsible for managing employee time cards and absences
  • Responsible for both contract and direct hire qualifying, D&B checks, interviews, prepping and scheduling interviews with my clients
  • Successful employee coaching, and the 'right fit' placements
  • Excellent understanding of the technical/light Industrial position and needs of my clients
  • Fast paced and professional, getting the job done in a timely manner, and delivering successful fill rate and retention
  • Excellent correspondence, with my candidates and clients, consultation on team development and coaching, process improvements at the clients site
  • Client on site visits, ensuring that every candidate and client is my priority

Production/Service Manager

Cokeva
Roseville, CA
02.2018 - 06.2019
  • Managed and turned 2 different product lines into profitable business units
  • Resulting in 2 of their top producing business units
  • Plans and directs production priorities and day to day duties to obtain optimum efficiency and effectiveness
  • Sets goals and develops an environment that supports successful employees, processes and satisfied customers
  • Performs reporting from the production level all the way up to the Senior leadership team, keeping everyone hooked up to the big picture
  • Promotes employee/ Team morale by recognition/ as well as addressing issues when or before they arise
  • Responsible for forecasting and delivering outstanding results
  • Supervised/ supported other departments directly
  • Successfully led a team in auditing and regained our ISO certification
  • Developed and implemented a process improvement plan that increased TAT significantly, provided our customer a cost reduction saving them over 180k a month while increasing the on time delivery from 57% to 100%
  • On-time delivery was sustained at 100% for the following 18 months
  • Developed and implemented industry leading operational performance metrics and KPI’s
  • Created and implemented Daily production commit list for order management and shipping to use, resulting in shipping every piece of product that production completed for each month end, improving our business as a whole
  • Developed and implemented a customer cost savings process of 220K per month in my first 2 months by recycling and testing components that were being scrapped
  • Increased the quarterly QBR customer satisfaction (Nutanix) score from 70% to 95% within 6 months
  • Successfully implemented process and employee improvements that resulted in turning our BU from red to green within the first 6 months and maintained that going forward
  • Responsible for all time and labor as well as production forecast/ budgeting while becoming profitable and hitting the bottom line

Production Supervisor

Teleplan International
Roseville, CA
10.2007 - 08.2016
  • Managed 3 successful, highly visible, Cisco Systems accounts in the electronics refurbishment Industry
  • Evaluated operational and daily records using metrics, managing employees, processes and made scheduling adjustments to maximize effectiveness and efficiency
  • Cross trained all employees, kept employee records, addressed employee issues and recognition/ development, maintained employee time cards in ADP
  • Held daily meetings with all 3 business units to go over daily goals/ KPI’s
  • Oversaw special orders and after-hours, urgent shipping jobs to help ensure customer satisfaction
  • Maintained accurate stock orders and schedules
  • Supervised material flow, storage and global order fulfillment in EMEA as well as reconciled shortages
  • Led effective PI’s monthly
  • Managed inventory control resulting in 98.5% accuracy increasing sales by 7%
  • Supported all internal departments in order to ensure production had everything we needed to be successful
  • Increased production and shipping from $150k per week to shipping out 2.5 M a week using LEAN Initiatives and building strong teams and relationships
  • Trained all company employees in LEAN initiatives using fishbone diagrams, 5 whys and holding kaizen events company wide
  • Received multiple awards for our accomplishments and passed them down to my teams!

Education

Certified in LEAN SIX SIGMA/ Green belt -

Blackwell Consultants INC.
Irvine, Texas
01.2015

Associates of Applied Science - Electronics

Heald Business college
Roseville, CA
01.2001

Skills

  • Sense of urgency
  • Client management
  • Revenue Growth
  • Employee cross training/ development and Employee reviews
  • Time management
  • Process Improvements/ Process flow charts
  • Document writing/Document Control
  • Shipping/ receiving
  • Order Management
  • Inventory Control / Warehouse Management
  • Quality Control
  • JIT tracking tools
  • P & L
  • Forecasting
  • WMS /MRP /ERP and CRM systems
  • Shop floor systems
  • Google sheets, MS Office
  • LEAN initiatives, 6S and ISO

References

Reference letters attached

Highlights

Developed and implemented JIT tracking tools to monitor delivery & increase daily activities, resulting in an annual savings of $2.5 M which grew our profitability margin by 17%, 15 years experience in successful team leadership. Developed new pilot process to grow each business unit. Management of multiple business units responsible for the P & L, forecasting. Continually adjusting head count for efficiency and profitability with can do attitude in exceeding the bottom line. Consistently increased productivity and effectiveness while reducing cost and improving employee morale and customer satisfaction.

Timeline

Continuous Improvement Manager/Manufacturing Production Supervisor

Prysmian Group Cable Manufacturing
03.2024 - 12.2024

Senior Business Staffing Consultant

AtWork Personnel Services
01.2020 - 04.2023

Production/Service Manager

Cokeva
02.2018 - 06.2019

Production Supervisor

Teleplan International
10.2007 - 08.2016

Certified in LEAN SIX SIGMA/ Green belt -

Blackwell Consultants INC.

Associates of Applied Science - Electronics

Heald Business college

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Pamela Mantovan