Pamela Marston
Middleburg,FL
Summary
To seek and maintain full-time or part-time position from home that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
23
23
years of professional experience
Work History
Office Manager
Karrigan Design
09.1999 - 03.2022
- Maintained Books, payroll
- Customer Service, processed Credit Cards
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Updated reports, managed accounts, and generated reports for company database.
- Web Design, maintained company website
- Coordinated special projects and managed schedules.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Recruited, interviewed and hired employees
Vice President
Florida Urgent Rescue
12.2015 - 03.2018
- Maintained Company Website
- Maintained social media platforms
- Interviewed potential adopters
- Did homechecks, reviewed and verified applications for adoption
- Scheduled and coordinated meet and greets
- Processed adoptions
- Recruited Fosters and managed Fosters, making sure fosters had everything needed
- Took phone calls and handled situations that would arise
- Fostered total of 38 animals during time there.
Office Manager
Nichols Industries
11.1998 - 04.2001
- Maintained computer and physical filing systems.
- Prepared Bids, Government and Civilian
- Administered Payroll
- Accounts Payable and receivable
- Proficient in Quickbooks and Microsoft Word
- Created, maintained and updated filing systems for paper and electronic documents.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Managed office operations while scheduling appointments for department managers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Education
GED -
Niceville Senior High School
Niceville, FL06.1979
Skills
- Quickbooks
- Office Management Software
- Credit and Collections
- Administering Payroll
- Billing and Invoicing
- Customer Service Management
- Microsoft Office
- Accounts Payable and Receivable
- Customer Relations
- Preparing Proposals
- Email Correspondence
- Vendor Liaising
Timeline
Vice President
Florida Urgent Rescue
12.2015 - 03.2018
Office Manager
Karrigan Design
09.1999 - 03.2022
Office Manager
Nichols Industries
11.1998 - 04.2001
GED -
Niceville Senior High School
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