- Youth Development Programs
- Youth mentor, providing guidance and support to empower the next generation of leaders
- Fundraising Events
- Volunteer Work
- Participating in fundraising events to support local charities, schools, or community projects
- Member of the Friendship of the Arts of Jefferson, Texas
- Reading
- Animal Care
- Travel
- Gardening
- Child Care
Pamela Mcgregor
Jefferson,TX
Summary
Assistant Branch Manager and Loan Officer at First National Bank of Hughes Springs, recognized for enhancing customer satisfaction through exceptional service and effective problem-solving. Proven leadership in staff development and operational efficiency, leveraging strong communication and critical thinking skills to achieve business objectives and foster a collaborative team environment.
Overview
51
51
years of professional experience
Work History
Assistant Branch Manager/ Loan Officer
First National Bank of Hughes Springs
02.1974 - 04.2025
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.
- Developed and managed employee schedules, balancing individual requests and requirements with business needs.
Education
No Degree - Banking And Finance
East Texas State University
Commerce, TXBAAS Degree - Banking And Finance
Texas A&M University- Texarkana
Texarkana, TXNo Degree - Banking And Finace
Kilgore College
Kilgore, TXNo Degree - Banking And Finace
Panola College
Carthage, TXSkills
- Financial services
- Cash handling
- Operational efficiency
- Communication
- Problem Solving
- Time-Management
- Adaptability
- Leadership
- Ethics
- Critical Thinking
- Decision Making
- Teamwork
Interests
Timeline
Assistant Branch Manager/ Loan Officer
First National Bank of Hughes Springs
02.1974 - 04.2025
No Degree - Banking And Finance
East Texas State University
BAAS Degree - Banking And Finance
Texas A&M University- Texarkana
No Degree - Banking And Finace
Kilgore College
No Degree - Banking And Finace
Panola College
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