Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Pamela Monix

Orlando,FL

Summary

Focused Social Services Director proudly offering over 18 years of experience hiring, mentoring and training talented staff members. Flexible professional knowledgeable in state and federal regulations related to skilled nursing facilities.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Social Work Director

Solaris Healthcare Forest Lake
Apopka, FL
10.2021 - Current
  • Monitoring and assuring social service tasks are completed for 222 bed facility
  • Assist social services team with resources and support
  • Coordination services with ancillary physicians and providers
  • Working with various insurances
  • Medicare, Managed care, and private insurances
  • Educated and assist with the completion of Advance directives
  • Responsible for the caseload of 118 residents
  • Facilitate discharges and communicate with an interdisciplinary approach
  • Collaborating with other agencies to provide residents with needed services and supplies
  • Collaborate with psychiatrists and fellow interdisciplinary team members to create interventions to minimize the symptoms of residents with psychiatric and dementia illnesses
  • Collaborate with residents, family members, physicians, and interdisciplinary teams to develop person-centered care plans
  • Provide exceptional customer service, support residents and families with follow up, education, and helpful referral sources
  • Conduct cognition, mood, behavior, and discharge assessment for MDS.

Social Worker

Health Central Park
Winter Garden, FL
12.2007 - 10.2021
  • Coordination services with ancillary physicians and providers
  • Working with various insurances
  • Medicare, Managed care, and private insurances
  • Coordinate discharge services (Home Health, and medical equipment)
  • Educated and assist with the completion of Advance directives.

Social Worker Director

Avante
Orlando, FL
06.2007 - 12.2007
  • Abuse coordinator: follow up and file abuse allegations
  • Grievance coordinator: Assure that all reported concerns were followed up and completed in a timely manner
  • Discharge planning
  • Community resource support
  • Psychosocial assessments
  • Coordination services with ancillary physicians and providers
  • Working with various insurances
  • Medicare, Managed care, and private insurances.

Social Worker/ Medical Assistant

Dr. Gopal & Saroj Basisht MD
Orlando, FL
11.1999 - 06.2007
  • Referral coordination: Implementing referrals to specialists
  • Front and back-office duties: Including Insurance coding, answering telephone, taking vitals, giving injections, scheduling, accepting payments
  • Medical records: filing, charting
  • Providing resources to outside agencies such as Medicaid and social Security.

Education

Bachelors in Social Work -

University Of Central Florida
06.2005

Gerontology Certification -

University Of Central Florida
06.2005

Medical Assistant diploma -

High Tech Institute
06.1999

Skills

  • Discharge Planning/ Providing community referrals
  • Client interaction
  • Completing social service assessment and clinical documentation
  • Grievances resolutions
  • Assessing and assuring social services task are completed timely and properly
  • Knowledgeable in advance directives
  • Social Worker/ Case management (15 years)
  • Gerontology certified
  • Dementia Certification
  • Quality Improvements
  • Patient Assessments
  • Interviewing Skills
  • Effective Customer Communication
  • Staff Oversight
  • Written and Verbal Communication
  • Excellent Communication
  • Supervision and Leadership

Certification

  • Gerontology Certification: University of Central Florida,
  • Certified Dementia Practitioners

Timeline

Social Work Director

Solaris Healthcare Forest Lake
10.2021 - Current

Social Worker

Health Central Park
12.2007 - 10.2021

Social Worker Director

Avante
06.2007 - 12.2007

Social Worker/ Medical Assistant

Dr. Gopal & Saroj Basisht MD
11.1999 - 06.2007

Bachelors in Social Work -

University Of Central Florida

Gerontology Certification -

University Of Central Florida

Medical Assistant diploma -

High Tech Institute

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Pamela Monix