Summary
Overview
Work History
Education
Skills
Awards, Accomplishments, Honors
Volunteer Experience, Internships, and Externships
Timeline
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Pamela Najm

Allentown,Pennsylvania

Summary

Diligent Student talented at maximizing my own potential and adding value to any team. Strong history of success using leadership, communication and teamwork to complete tasks. Solid academic achievement paired with demonstrated commitment, ambition, and integrity. Works well with colleagues, students, and community to create a diverse and inclusive environment for all.

Overview

3
3
years of professional experience

Work History

Information Desk (Work-Study Job)

Muhlenberg College
Allentown, PA
09.2023 - Current
  • Maintained an organized and clean workspace at all times.
  • Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
  • Managed and tracked lost and found items, events, and equipment.
  • Identified needs of customers promptly and efficiently.

Crew Member

Dunkin'
Allentown, Pennsylvania
06.2021 - 08.2023
  • Provided fast, friendly, and accurate customer service to all guests
  • Was able to operate a computerized POS system
  • Operated in all aspects of the job such as working cash register, taking orders, making food, creating drinks, cleaning, etc
  • Promoted customer satisfaction and loyalty by efficiently handling food and service complaints
  • Maintained a clean, well-organized, and sanitized safe food zone and environment for customers and other employees.

Education

High School Diploma -

Executive Education Academy Charter School
Allentown, PA
06.2023

Some College (No Degree) - Neuroscience

Muhlenberg College
Allentown, PA

Skills

  • Leadership
  • Able to communicate with others
  • Critical thinking and problem solving
  • Strong Work Ethic
  • Bilingual ( Arabic & English)
  • Time Management
  • Highly Responsible and Reliable
  • Active and Avid Listener
  • Interpersonal Skills
  • Creativity
  • Multi-tasking
  • Decision-making
  • Empathy
  • Athletic

Awards, Accomplishments, Honors

  • President of National Honor Society for 3 continuous years [2021, 2022, 2023]
  • Harvard Med-Science Full Ride Scholarship
  • Distinguished Honor Roll [6th Grade - 12th Grade]
  • 2022-2023 Questbridge Finalist
  • Student Government Member [2020, 2021, 2022, 2023]
  • LVHN Medical Interpreter Training [2022-2023]
  • CPR Certified [2022-2023]
  • Won Science Fair in 2022 - 11th grade
  • Student Awards: Geometry Honors Award - 11th Grade, Honors Modern Literature Award - 10th Grade, Honors World History Award - 10th Grade, Honors Biology Award - 10th Grade, Spanish I Award - 9th Grade, History Honors Award Twice - 9th Grade, and Business Principles and Management Award Twice - 9th Grade
  • Other accomplishments and educational awards throughout my school career as well such as other academic awards, extracurricular award activities, and participation in a show called "Courageous Conversations."

Volunteer Experience, Internships, and Externships

  • Volunteer at church [2010- Present]
  • Volunteer at Lehigh Valley Health Network (LVHN) in the Emergency Department [2023 - Present]
  • Pediatric Cancer Foundation of the Lehigh Valley (PCFLV) Externship [2024]
  • LVHN Intern in Sterile Processing, Operating Room, and Transitional Skilled Unit [2022-2023]
  • Participated in school cleanups, implementing a safe school environment [2022 - 2023]
  • Participated in Trunk Or Treat at Executive Education Academy Charter School where I handed out candy to children [2020 - 2022]
  • Participated in "Healthy Kids Running Series"; a running program for children Pre-Kindergarten to Eight Grade. I advised and mentored their running skills, directed them where to run, as well as motivating them to keep running. [2020 - 2021]
  • Participated in taking Covid-19 screenings/temperature at Executive Education Academy Charter School athletic games. [2020 - 2021]

Timeline

Information Desk (Work-Study Job)

Muhlenberg College
09.2023 - Current

Crew Member

Dunkin'
06.2021 - 08.2023

High School Diploma -

Executive Education Academy Charter School

Some College (No Degree) - Neuroscience

Muhlenberg College

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Pamela Najm