Pamela Nolen

• Assisted in coordinating patient care transitions between healthcare providers.
• Assisted in identifying resources for patients to facilitate access to necessary services and therapies.
• Reduced hospital readmission rates by closely monitoring patients'' progress and ensuring appropriate follow-up care upon discharge.
• Maintained accurate documentation of patient interactions and referrals within electronic health record systems.
• Conducted follow-up calls to ensure continuity of care and address patient concerns promptly.

• Administered respiratory therapies to patients with chronic and acute conditions.
• Monitored patient progress using advanced diagnostic equipment and tools.
• Collaborated with healthcare teams to develop individualized care plans.

.

• Increased patient comfort with compassionate care and effective communication, ensuring understanding and compliance with treatment plans.
• Educated patients and families on disease management, breathing techniques, and medication administration, promoting self-care and adherence to treatment plans.

• Oversaw daily operations, optimizing workflow efficiency through effective team coordination and task delegation.
• Ensured store cleanliness and visual appeal by regularly maintaining displays, workspaces, and retail areas.
• Designed custom floral arrangements for various events, enhancing customer satisfaction and brand loyalty.
• Managed inventory and procurement of flowers and supplies, ensuring quality and freshness.
• Managed daily opening and closing of florist shop to prepare for incoming customers and balance payments.