Summary
Overview
Work History
Education
Skills
Timeline
Generic

Pamela Palms RN, MSN

Indianapolis,IN

Summary

Clinic Manager with high level of professionalism, motivation and commitment to patient satisfaction. Over 40 years of experience, with a objective to service the medical profession with its catastrophic issues occurring with the profession and a strong skills for delivery in quality care.

Overview

37
37
years of professional experience

Work History

Clinic Manager

Fresenius Medical Care North America
05.2013 - 05.2023
  • Hired, and supervised employees to maintain team of high performers.
  • Enforced adherence with HIPAA regulations and other relevant laws and regulations to maintain compliance.
  • Monitored number of patients, and their wait times to create efficient flow of patients from check-in to check-out and ensure patient staff ratio maintained
  • Monitored duties assigned to personnel to promote high levels of patient care and job efficiency.
  • Maintain an environment of integrity, safety and infection control
  • Maintaining the managements of their anemia to ensure goal of 10-11 is in place
  • Surveillance of vascular access function
  • Supporting and driving FMC quality standards
  • Accountability for quality of patient care and addressing adverse events
  • Overseeing home therapy
  • Maintaining integrity of medical records
  • Compliance with data collection and audits
  • Educating patients regarding disease process, quality measures and other avenues to consider from in-center dialysis, such as modality awareness
  • Acting as a advocate-resource for the patient
  • Providing professional growth to staff
  • Participating in Governing Body
  • Scheduling and Coordinating CQI-QAI meetings
  • Rounding with MD
  • Taking off orders
  • Review and approve facility payroll
  • Review profit and loss
  • Participating in Network reporting with ESRD
  • Conducted frequent clinic walk-throughs to maintain safe work environment.

RN

FMC Dialysis
05.2008 - 05.2013

Responsibilities include: Reporting abnormal laboratory values, cannulation of fistulas and grafts, maintaining and identifying the hepatitis population by assuring a population of non hepatitis profile population, drawing labs, administering vaccines

RN, ICU/Travel Nurse

RN Specialties, Staffing Agency
05.1995 - 05.2008
  • Responsibilities included; Servicing multiple hospitals, correctional, and surgical centers with various duties ... monitoring cardiac arrythmia, iv administration of drips, extubating based upon level of arousal, triaging based upon level of acuteness, to recovering from sedative drugs used

RN -Staff-Occupational Health

Methodist Occupational Health
02.2002 - 06.2002


  • Delivered array of employee health services at companies in indianapolis, which included health screenings and immunizations.
  • Educated all employees on flu symptoms, illness prevention

RN Staff Nurse

Winona
09.1990 - 05.2000

Responsibilities: PACU nurse with a certification ..to floating assisting with procedural monitoring in radiology and endoscopy, to home health admissions and visits performing wound care to assisting with whatever the physical delimma consisted of

RN Staff Nurse

Central State Hospital
09.1995 - 05.1996

Responsibilities; Ward RN ,writing progress notes, administering psychotropic drugs, attending group therapy, assessing progress

RN Staff PCU

Community Hospital East
03.1986 - 04.1996

Caring for progressive care /ICU-patient; including drips, cardiac monitoring

Education

Master of Science - Primary Care Nursing

Indiana Wesleyan University
Marion, IN
05.2011

Bachelor of Science - Nursing

Indiana Wesleyan University
Marion, IN
05.2005

Associate of Science - Nursing

Marian University
Indianapolis, IN
05.1985

Skills

BLS-current

TB administration-current

Good communication skills; collaborating with paraprofessionals in a multicultural setting

Normally selected for leadership roles; I am a role model and team player and enjoy leadership roles and continue to serve the medical profession in this challenging multifunctional setting

Timeline

Clinic Manager

Fresenius Medical Care North America
05.2013 - 05.2023

RN

FMC Dialysis
05.2008 - 05.2013

RN -Staff-Occupational Health

Methodist Occupational Health
02.2002 - 06.2002

RN Staff Nurse

Central State Hospital
09.1995 - 05.1996

RN, ICU/Travel Nurse

RN Specialties, Staffing Agency
05.1995 - 05.2008

RN Staff Nurse

Winona
09.1990 - 05.2000

RN Staff PCU

Community Hospital East
03.1986 - 04.1996

Master of Science - Primary Care Nursing

Indiana Wesleyan University

Bachelor of Science - Nursing

Indiana Wesleyan University

Associate of Science - Nursing

Marian University
Pamela Palms RN, MSN