Overview
Work History
Education
Skills
Certification
Timeline
Generic

Pamela Powers

Sioux City,IA

Overview

16
16
years of professional experience
1
1
Certification

Work History

Lab Assistant

Unity Hospital- Sunnybrook Lab
Sioux City, IA
12.2023 - Current
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
  • Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
  • Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
  • Assembled tourniquets, needles, and blood collection devices to prepare work trays.
  • Packaged and shipped specimens to central lab daily.
  • Used personal protective equipment correctly to protect coworkers and patients.
  • Organized daily work based on collection priority.
  • Addressed questions and concerns to educate patients on collection process and procedures.
  • Ensured uninterrupted service by properly maintaining phlebotomy equipment, including centrifuges, needles, and tourniquets.
  • Actively engaged with patients to educate them on proper post-draw care, reducing potential complications and ensuring their comfort throughout the process.
  • Contributed to a reduction in wait times by quickly assessing patient needs, prioritizing cases based on urgency, and efficiently completing blood draw procedures.
  • Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
  • Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.

Lab Assistant

MercyOne Hospital
North Sioux City, SD
08.2022 - 12.2023
  • Managed specimen sample handling, receiving, storage and inventory.
  • Logged samples correctly into computerized tracking system.
  • Maintained lab by calibrating equipment and cleaning surfaces and items used.
  • Enhanced laboratory efficiency by maintaining and organizing equipment, supplies, and samples.
  • Assisted with support duties such as filling products, labeling products, testing samples and taking inventory.
  • Demonstrated competence in collecting lab samples for testing.
  • Demonstrated flexibility working in a fast-paced and ever-changing environment.
  • Demonstrated flexibility in adapting to changing priorities or new assignments as needed within the lab environment.
  • Provided assistance in training new lab personnel on proper techniques, safety guidelines, and protocol adherence for smooth integration into the team environment.
  • Assisted with ordering supplies and equipment, calibrating instruments and preventive maintenance.
  • Improved laboratory safety through regular inspection and maintenance of equipment, as well as adherence to safety guidelines.
  • Maintained confidentiality of sensitive information pertaining to research findings, methodologies, or patient data when required by regulations or ethical standards.
  • Prioritized tasks efficiently to meet project deadlines while maintaining high-quality results in a fast-paced laboratory environment.
  • Supported research projects by conducting experiments and recording data accurately.
  • Collaborated effectively with external vendors for procurement of lab supplies while ensuring budgetary constraints were met.
  • Ordered supplies, obtained pricing and quotes, prepared purchase requests and maintained organized expense log.

Healthcare Specialist (68W)

Active Army
Fort Hood, TX
08.2014 - 03.2017
  • Mentored junior healthcare specialists in developing technical skills and adhering to safety protocols during critical situations.
  • Contributed to the development of unit policies and procedures by participating in regular staff meetings, staying current on evidence-based practice guidelines, and providing feedback based on clinical experience.
  • Expedited critical decision-making processes during emergencies by effectively communicating with other healthcare professionals under high-pressure situations.
  • Provided expert wound care management to trauma patients with complex injuries, promoting healing and reducing infection rates.
  • Educated military personnel on first aid techniques and preventative medicine practices to reduce injury rates within the unit.
  • Increased soldier readiness through regular health screenings, vaccinations, and preventive medicine initiatives.
  • Responded to emergencies with speed, efficiency, and knowledgeable assistance.
  • Improved overall team efficiency by maintaining accurate records of supplies, equipment, and medical treatments administered.
  • Established field medical stations to provide triage and stabilization services during large-scale operations.
  • Served as a vital communication link between frontline units and supporting medical elements during combat operations.
  • Demonstrated adaptability when faced with limited resources or challenging environmental conditions while delivering quality patient care.
  • Produced reports on equipment status, incidences, personnel readiness and intelligence for superiors.
  • Trained teams on emergency situation preparedness and integration of tactical planning, equipment maintenance and weapon use.
  • Trained over multinational partners, contractors and foreign nationals to develop warfighting and defense capabilities.
  • Conducted thorough patient assessments, identifying injuries and illnesses requiring immediate attention.
  • Collected patient medical information and details about current conditions, symptoms and complaints.
  • Conducted realistic training scenarios to prepare medical team members and provide realistic battle or mass-casualty scenarios.
  • Managed large and diverse group of personnel consisting of both American and foreign defense forces.

Healthcare Specialist (68W)

Active Army
Fort Bragg, NC
10.2008 - 08.2014
  • Established trust with patients by demonstrating a genuine concern for their wellbeing and maintaining open lines of communication throughout the treatment process.
  • Assisted physicians with surgical procedures, ensuring proper sterilization protocols were followed for optimal results.
  • Mentored junior healthcare specialists in developing technical skills and adhering to safety protocols during critical situations.
  • Conducted comprehensive physical examinations for accurate diagnosis and treatment planning.
  • Maintained patient records in accordance with HIPAA guidelines, safeguarding sensitive information from unauthorized access or disclosure.
  • Conducted regular equipment inspections to ensure proper functioning during emergency scenarios, minimizing risk of complications due to malfunctioning devices.
  • Responded swiftly to field emergencies under challenging conditions while maintaining composure under pressure.
  • Managed inventory of medical supplies, ensuring adequate stock levels for timely response to emergencies.
  • Participated in ongoing training to stay current on medical advancements and best practices for patient care.
  • Administered CPR, oxygen and other life-saving medical treatments.
  • Assisted with lifting and moving patients.
  • Followed all safety protocols and took necessary precautions while providing care.
  • Utilized communication devices to maintain contact with supervisors.
  • Dispensed medications and monitored patient reactions.
  • Performed medical tests and collected samples for laboratory analysis.

Education

None -

Iowa Lakes Community College
Estherville, IA

Central Texas College
Killeen, TX

Skills

  • Trained in HIPAA compliance
  • Proficient in phlebotomy
  • Phlebotomy knowledge
  • Documentation/inventory of phlebotomy/lab supplies
  • Positive Attitude
  • Attention to Detail

Certification

ASCP, PBT, 2022

Timeline

Lab Assistant

Unity Hospital- Sunnybrook Lab
12.2023 - Current

Lab Assistant

MercyOne Hospital
08.2022 - 12.2023

Healthcare Specialist (68W)

Active Army
08.2014 - 03.2017

Healthcare Specialist (68W)

Active Army
10.2008 - 08.2014

None -

Iowa Lakes Community College

Central Texas College

ASCP, PBT, 2022

Pamela Powers