Enhanced patient experience through compassionate care and communication during blood draw procedures.
Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
Completed proper sanitation and cleaning of equipment and work areas between patients.
Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
Tracked collected specimens by initialing, dating, and noting times of collection.
Stocked phlebotomy cart or carrier with appropriate supplies.
Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
Assembled tourniquets, needles, and blood collection devices to prepare work trays.
Packaged and shipped specimens to central lab daily.
Used personal protective equipment correctly to protect coworkers and patients.
Organized daily work based on collection priority.
Addressed questions and concerns to educate patients on collection process and procedures.
Ensured uninterrupted service by properly maintaining phlebotomy equipment, including centrifuges, needles, and tourniquets.
Actively engaged with patients to educate them on proper post-draw care, reducing potential complications and ensuring their comfort throughout the process.
Contributed to a reduction in wait times by quickly assessing patient needs, prioritizing cases based on urgency, and efficiently completing blood draw procedures.
Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
Lab Assistant
MercyOne Hospital
North Sioux City, SD
08.2022 - 12.2023
Managed specimen sample handling, receiving, storage and inventory.
Logged samples correctly into computerized tracking system.
Maintained lab by calibrating equipment and cleaning surfaces and items used.
Enhanced laboratory efficiency by maintaining and organizing equipment, supplies, and samples.
Assisted with support duties such as filling products, labeling products, testing samples and taking inventory.
Demonstrated competence in collecting lab samples for testing.
Demonstrated flexibility working in a fast-paced and ever-changing environment.
Demonstrated flexibility in adapting to changing priorities or new assignments as needed within the lab environment.
Provided assistance in training new lab personnel on proper techniques, safety guidelines, and protocol adherence for smooth integration into the team environment.
Assisted with ordering supplies and equipment, calibrating instruments and preventive maintenance.
Improved laboratory safety through regular inspection and maintenance of equipment, as well as adherence to safety guidelines.
Maintained confidentiality of sensitive information pertaining to research findings, methodologies, or patient data when required by regulations or ethical standards.
Prioritized tasks efficiently to meet project deadlines while maintaining high-quality results in a fast-paced laboratory environment.
Supported research projects by conducting experiments and recording data accurately.
Collaborated effectively with external vendors for procurement of lab supplies while ensuring budgetary constraints were met.
Ordered supplies, obtained pricing and quotes, prepared purchase requests and maintained organized expense log.
Healthcare Specialist (68W)
Active Army
Fort Hood, TX
08.2014 - 03.2017
Mentored junior healthcare specialists in developing technical skills and adhering to safety protocols during critical situations.
Contributed to the development of unit policies and procedures by participating in regular staff meetings, staying current on evidence-based practice guidelines, and providing feedback based on clinical experience.
Expedited critical decision-making processes during emergencies by effectively communicating with other healthcare professionals under high-pressure situations.
Provided expert wound care management to trauma patients with complex injuries, promoting healing and reducing infection rates.
Educated military personnel on first aid techniques and preventative medicine practices to reduce injury rates within the unit.
Increased soldier readiness through regular health screenings, vaccinations, and preventive medicine initiatives.
Responded to emergencies with speed, efficiency, and knowledgeable assistance.
Improved overall team efficiency by maintaining accurate records of supplies, equipment, and medical treatments administered.
Established field medical stations to provide triage and stabilization services during large-scale operations.
Served as a vital communication link between frontline units and supporting medical elements during combat operations.
Demonstrated adaptability when faced with limited resources or challenging environmental conditions while delivering quality patient care.
Produced reports on equipment status, incidences, personnel readiness and intelligence for superiors.
Trained teams on emergency situation preparedness and integration of tactical planning, equipment maintenance and weapon use.
Trained over multinational partners, contractors and foreign nationals to develop warfighting and defense capabilities.
Collected patient medical information and details about current conditions, symptoms and complaints.
Conducted realistic training scenarios to prepare medical team members and provide realistic battle or mass-casualty scenarios.
Managed large and diverse group of personnel consisting of both American and foreign defense forces.
Healthcare Specialist (68W)
Active Army
Fort Bragg, NC
10.2008 - 08.2014
Established trust with patients by demonstrating a genuine concern for their wellbeing and maintaining open lines of communication throughout the treatment process.
Assisted physicians with surgical procedures, ensuring proper sterilization protocols were followed for optimal results.
Mentored junior healthcare specialists in developing technical skills and adhering to safety protocols during critical situations.
Conducted comprehensive physical examinations for accurate diagnosis and treatment planning.
Maintained patient records in accordance with HIPAA guidelines, safeguarding sensitive information from unauthorized access or disclosure.
Conducted regular equipment inspections to ensure proper functioning during emergency scenarios, minimizing risk of complications due to malfunctioning devices.
Responded swiftly to field emergencies under challenging conditions while maintaining composure under pressure.
Managed inventory of medical supplies, ensuring adequate stock levels for timely response to emergencies.
Participated in ongoing training to stay current on medical advancements and best practices for patient care.
Administered CPR, oxygen and other life-saving medical treatments.
Assisted with lifting and moving patients.
Followed all safety protocols and took necessary precautions while providing care.
Utilized communication devices to maintain contact with supervisors.
Dispensed medications and monitored patient reactions.
Performed medical tests and collected samples for laboratory analysis.
Education
None -
Iowa Lakes Community College
Estherville, IA
Central Texas College
Killeen, TX
Skills
Trained in HIPAA compliance
Proficient in phlebotomy
Phlebotomy knowledge
Documentation/inventory of phlebotomy/lab supplies