PAMELA PRESTON
Atlanta,USA
Summary
Results-driven professional with over 10 years of experience in contracts, negotiations, and a wide range of federal government, commercial, and residential real estate projects. Skilled in appraisals, budgeting, financing, negotiation, market analysis, and project management across the telecommunications, real estate, property development, and technology solutions industries. Proven track record of organizing, managing, and executing complex projects within established timelines and budgets. Knowledgeable [Desired Position] with a strong background in real estate management and client relations. Successfully navigating intricate property transactions and negotiations to ensure client satisfaction. Demonstrated expertise in market analysis and contract management.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Realty Specialist/Project Management
USDA – FOREST SERVICE
09.2020 - Current
- Acquiring leasehold interests in commercial real estate for the USDA Forest Service requiring the development of complex space requirements and organizational specific needs from the cradle to the grave using the leasing desk guide
- Reviews and analyzes space requests or existing space inventory and consults with the Forest Supervisors and Engineers on their requirements
- Develop acquisition plans and strategies
- Performs comprehensive market analysis, market research, and building inspections, solicit offers, and analyzing technical reports on offering buildings
- Negotiate with the Lessors on lease terms and conditions and performs price, cost and price analysis of offers to award a lease on behalf of the Federal Government
- Serves as the primary contact and technical representative for realty projects and realty matters often coordinating input from other personnel within and outside Forest Service
- Communicate with outside contacts such as property owners and their legal counsel, property managers, Forest Service staff, brokers, stakeholders, GSA, and other critical federal agency personnel concerning modifications and expiration of the leases
- Develop negotiation objectives for the requirement in terms of competition, price range, and construct the considerations
- Provide accurate correspondence, and prepare documentation of information related to leases, floodplain verification, market research within the delineated areas, compliance, ownership, and updates on assigned projects
- Performs full range of project management duties with complex real estate projects, overseeing each project cradle to grave using project management principles, practices, tools and technology
- Compose, draft, and execute leases, amendments, modifying complex space provisions to reflect new leases, changes in ownership, the amount and configuration of space, and types of service received
- Responsible for the full range of pre-award functions involving procurements including SAMS
- Gov, agreements, solicitation, analysis, evaluation, and negotiation of proposals and budgets
- Responsible for data input into several systems to track inventory, administer procurement, and billing information such as GREX, NRM, OA Tool, Google Earth, Land Surveys, and etc
- Conduct pre-proposal conferences with prospective offerors and applicants to arrive at a clear understanding of the requirements under the proposed procurement
- Obtain appropriate data from technical officials
- Responsible for the full range of post-award functions involving procurements, the agreements include negotiation of contract changes, make competitive range determinations
- Determines the specific amount and type of space required and establishes specific functional criteria to be used in providing the actual space while monitoring the build-out and acceptable space for an organization's space request
- Coordinates and collaborates with field offices, stakeholders, and contract officer representatives to evaluate and monitor lessors' performance through site visits and telephone conversations to complete applicable special clauses
- Coordinate and manage all projects, including activities with responsibility for analyzing and reviewing contracts to control costs from the cradle to the grave
- Selected Accomplishment: I successfully fulfilled the role of project manager by balancing project plans, budgets, contracts, lease payments, negotiating and executing, leases, and schedules, and maintaining multiple projects at once and daily
Real Estate Agent
HomeSmart Realty
05.2008 - Current
- Manage sales and leasing of new construction, residential, and commercial properties as a real estate agent
- Compose and negotiate contracts, leases, and amendments for the Buyers, Sellers, and Landlords
- Provide consultation and guidance during the new construction planning, blueprint drawings, designs, and floor plans within the client's budget
- Managed and coordinated with Builders, Real Estate Agents, Attorneys, Appraisers, Home Inspector with scheduling to make sure we meet the deadlines and closing dates
- Create marketing collateral with market value analysis and investment analysis
- Represent buyers, sellers, landlords, and investors
- Research titles, surveys, and property comparable
- Interpret real estate appraisals and new construction drawings and floor plans
- Prequalify and assist buyers with credit recommendations
- I assisted the buyers with grants for down payment assistance, and special financing
- Attend closings and ensure quality service through prompt response to client concerns
- Collaborate with lenders, loan officers, attorneys, appraisers, builders, contractors, and home inspectors
- Review real estate contracts to assist developers in identifying and resolving development conflicts
- Research and interpret BOCA, SBCCI, and UBC code issues and coordinated design drawings to ensure code compliance
- Selected Accomplishments: I built my business primarily based on client referrals
- Sold over $14M in Residential Homes from 2004 – 2008; entered the Multi-Million Dollar Club (2001 – 2008)
- I maintained a 99% closing rate for all real estate transactions with high customer satisfaction ratings
Disaster Recovery Specialist-Tier 2
U.S. Small Business Administration
03.2020 - 09.2020
- Responded to various customer inquiries, ranging from routine to complex, and providing detailed information to the public regarding federally declared disaster and SBA's disaster loan programs
- Prepared written responses to email inquiries received through SBA's disaster customer service mailbox
- I assisted new employees in responding to customer service inquiries received by telephone or email
- Oversaw and directed the interviewing of disaster survivors, assisting with application completion, screening disaster loan applications (paper and electronic), and loan closings
- Assisted borrowers by completing their loan closing documents, answering questions regarding the loan closing, and disbursement process
- Performed verification of borrower payments using online payment processing tools
- Utilized various computer systems to research customer inquiries, record call activity, and escalate issues to management
- Experience using Microsoft Word, Access, Excel, Power-Point, Oracle Database, and other applications
Management Analyst
Fulton County/City of Atlanta Land Bank Authority
01.2019 - 04.2020
- Performed professional work in planning, project management, and executed a wide variety of analytical and data management work related to supporting programmatic development initiatives
- Collected, analyzed, and prepared data for reference in strategic planning and development as directed by the Executive Director and Program Directors
- Assisted the Program Directors in developing plans and activities for the disposition and rehabilitation of existing properties
- Performed research and utilized various websites such as Fulton County Tax Commissioner, Fulton Co
- Tax Assessor, Atlanta Regional Commission, Multiple Listing Service, CO-STAR, and other various sites related to targeted or acquired parcels located in targeted areas
- Utilized Microsoft Word, Access, Excel, Power-Point, E-PropertyPlus, Database, and other information sources and platforms to assist with economic analysis of LBA activity
- Developed recommendations regarding procedural changes for improving the program and regulatory oversight functions
- Managed, tracked and reported affordable homes, and other properties routinely
- Communicated with outside contacts such as property owners, their legal counsel, property managers, and local government officials daily
- Researched real property titles, reviewed drawings for the right of away, easements, environmental issues, and showed similar reviews to advise customers on concerns and alternatives
- Performed presentations on findings and reports to the Board of Directors, stakeholders, and management
- Selected Accomplishment: Successfully researches over 1,000 properties on a routine basis and extracting the required data
- Develop and organize a comprehensive database in the company’s online portal, accessible on the website by more than 5,000 people weekly
Construction Analyst
U.S. Small Business Administration
09.2017 - 01.2019
- Assisted applicants with processing claims, applications and interviewing details of property damage
- Performed home inspections to determine whether additional resources or needed to assist homeowners and business owners rebuild their communities in these devastated areas
- Responsible for determining the cause and extent of damage and methods of making repairs to residential and business structures
- I communicated to applicants daily
- Estimated the cost to repair and replace small office, businesses, and commercial properties
- Verified real estate property ownership from public records and titles
- Self-managed a variable workload while dealing with emotionally distressed disaster victims
- I supported an overwhelmed supervisory staff dealing with the most massive set of natural disasters this country has ever faced
- Developed and coordinated plans and interpreted and implemented federal policy directives
- Scheduled, planned, and coordinated appointments with the customers
- Implementing the policies, guidelines, and procedures for an organization's disaster or emergency program and communicating the plan to government officials
- I managed projects and a team of employees
- Trained/developed lower-level employees
- I assessed the needs of a disaster or emergency program to identify and adopt the appropriate mix of resources and skills required to meet those needs
- Selected Accomplishment: Successfully serving and helping families and businesses rebuild their lives after a disaster
Real Estate Analyst/Project Manager-Contractor
Subsystems Technologies-Federal Aviation Administration
02.2016 - 12.2018
- I performed a full range of real property acquisition, project management, and disposal duties supporting the National Aerospace System
- Negotiated, acquired, administered, disposed of, and executed the condemnation of real estate and utility contracts and transactions
- Planned and estimated budgets for customers and performed detailed project planning, including preparing timelines to complete the project
- Reviewed real property draft acquisition requests to determine validity and adequacy
- I assisted customers and stakeholders in defining requirements, drafting or revising specifications, exploring lease or purchase options, and otherwise correcting deficiencies in acquisition requests
- Performed title searches, right of away, easements using drawings, researched environmental issues, and showed similar reviews to advise customers on concerns and alternatives
- Collaborated, and coordinated with Stakeholders in planning, executing, and tracking numerous commercial real estate projects
- Composed scope of work to obtain appraisal and land survey for purchase, then gathered market survey information
- Negotiated and signed property acquisition leases and agreements on behalf of the FAA and met FCC requirements
- Participated in project-related meetings weekly and performed project management skills
- Managed vendors for site acquisition and solicited for RFP and RFQ
- Coordinated and managed all projects, including activities with responsibility for analyzing and reviewing contracts to control costs from the cradle to the grave
- Executed movement of processes to produce documents and distribution to project funding
- Managed project metric analyzing trends adjusts methodologies to ensure compliance
- Developed scope of work for contractors, evaluates bids for product/service based on cost
- Examined Solicitations for Appraisals and Condemnations Collaborates with legal staff
- Orchestrated the construction agreements of Air Traffic Control Towers cradle to grave
- Ensures rapport both internal and external relations with customers, stakeholders, and contractors
- Directed projects, train new hires, team building, and performance
- Creates and plans annual goal attainment quantitative and qualitative method research
- Determined analysis of the market lease versus purchase analysis for government facilities
- Performed accounting procedures on the necessary documents and data before it was approved, and made corrections on the accounting coding errors and any other discrepancies
- Received, prepared, and incoming and outgoing correspondence for grammatical correctness and adherence to FAA policy before signature
- Entered fiscal data, tracked, reconciled, and analyzed data using a variety of automation tools Delphi, REMS, and PRISM
- Maintains a broad understanding of organized activities and responsibilities to support multiple programs and/or functional team
- Negotiated, acquired, administered, disposed, and/or executed the condemnation of real estate and utility contracts and transactions using various databases and platforms (CoStar, LoopNet, DELPHI, REMS, PRISM, and RETS)
- Planned and estimated budgets for customers and perform related project planning, including preparing timelines for completion of the project
- Reviewed real property draft acquisition requests to determine validity and adequacy
- Assisted customers in defining requirements, drafting or revising specifications, exploring options for lease or purchase, and otherwise correcting deficiencies in acquisition requests
- Obtained appraisal for purchase and gathered market survey information
- Participated in project-related meetings weekly and perform project management skills
- Selected Accomplishment: Successfully negotiated land, real estate, and space leases closed on billion-dollar asset contracts, both domestic and international, including performing logistics of moving, securing facilities, equipment, people, and space for the FAA's safety
- Expert in negotiating lease terms and conditions by comparing the price and cost analysis of offers to award a lease
Senior Product Analyst - Project Manager
AT&T Mobility Company
02.2009 - 05.2015
- Manage the first-level escalation for problem resolution for consumer and business customers related to the implementation of Android, Apple, and Windows mobile devices, laptop connect, and tablets
- Resolve complex issues, including repair, maintenance, billing, and orders in a proactive manner to deliver a timely resolution
- Recognize and recommend operational improvements
- Utilized critical thinking and creative problem-solving abilities to resolve complex technical issues while handling a large volume of calls with a strong service-oriented focus
- I served as Team Lead providing direction and guidance to less experienced team members
- Provide technical guidance to the project using PowerPoint and other database resources
- Coordinate the activities with Project Managers and Head of Departments to ensure the program's implementation according to the company methodology, processes, and schedule
- Accountable for optimizing the process and for managing the project in the most efficient way
- Guarantee correct communication of program status, progress, and risks
- Proactive follow-up of program activities and projects with respective virtual program teams, ensuring deliverables are accomplished
- Selected Accomplishment: Maintained a 98% satisfaction rating over a 48-month period as a Sr
- Product Analyst/Project Manager
- Improved implementation process and troubleshooting products are accurately implemented and in compliance
Loan Originator
Nations Funding Group
05.2007 - 06.2009
- Company Overview: No longer in business
- Assisted borrowers in determining the proper loans such as FHA, VA, Conventional, and Non-Conforming financing programs for residential and commercial real estate purchases
- Prequalified buyers, evaluated credit, debt to income ratios, and employment history
- I provided and assisted purchasers with various Grant programs with down payment assistance, and special financing
- Processed loan application using 1003, credit reports, calyx system, desktop originator, LP, income, assets, truth in lending documents, RESPA, and Good Faith Estimates
- Provided customers with the best available loan program to fit their specific needs and communicated daily to advise on the loan application progress
- Assisted borrowers with presenting the necessary paperwork; tax returns, check stubs, bank statements for a stipulation to meet the loan terms and conditions
- Oversaw processing and underwriting of a conventional residential loan application
- Aligned operation with corporate policies/procedures and state/federal regulations
- Generated new business through presentations to customers and follow-up
- I provided loan counseling to clients
- Initiates the closing process by preparing or assisting the Underwriter and Title Instructions for HUD-insured, Fannie Mae, assisted residentially, and multi-family financing transactions, based on the detailed review of approval letters and guidelines commitments
- Expert knowledge of real estate settlement practices and the prescribed checklists
- Tracks and documents all closing and post-closing activities and ensures that all documents are received, recorded, distributed, and archived appropriately
- No longer in business
Education
Bachelor of Arts Degree - Business Administration
Oglethorpe University
Atlanta, GAAssociate Degree of Science - Computer Science
Bishop State College
Mobile, ALHigh School Diploma - Academic
Williamson High School
Mobile, ALSkills
- Negotiations
- Contract Administration
- Time Management
- MS Word
- Excel
- PowerPoint
- Multiple Concurrent Project Management
- Real Estate Management
- Planning
- Policies & Regulatory
- Critical Thinking
- Skills Negotiator
- Problem Solver
- Commercial and Residential Real Estate
- Appraisal
Certification
- GA Real Estate Registered Appraiser, 01/2001, 12/2015
- Georgia License Real Estate Agent, 08/1999, Current
- GA Property & Casualty Adjuster & Insurance License, 01/2018, Current
- Certification of Mortgage Origination Essentials and Exam Preparation, 07/2019, Current, NMLS# 1856874
- Certified Associate Project Manager (CAPM), 06/2018, Current
Timeline
Realty Specialist/Project Management
USDA – FOREST SERVICE
09.2020 - Current
Disaster Recovery Specialist-Tier 2
U.S. Small Business Administration
03.2020 - 09.2020
Management Analyst
Fulton County/City of Atlanta Land Bank Authority
01.2019 - 04.2020
Construction Analyst
U.S. Small Business Administration
09.2017 - 01.2019
Real Estate Analyst/Project Manager-Contractor
Subsystems Technologies-Federal Aviation Administration
02.2016 - 12.2018
Senior Product Analyst - Project Manager
AT&T Mobility Company
02.2009 - 05.2015
Real Estate Agent
HomeSmart Realty
05.2008 - Current
Loan Originator
Nations Funding Group
05.2007 - 06.2009
Associate Degree of Science - Computer Science
Bishop State College
High School Diploma - Academic
Williamson High School
Bachelor of Arts Degree - Business Administration
Oglethorpe University
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