Pamela Lentz
Maiden,NC
Summary
Diligent Senior Production Planner with proven ability to streamline production processes and enhance supply chain efficiency. Leveraged expertise in scheduling and inventory management to optimize resource allocation and reduce downtime. Demonstrated strong analytical and problem-solving skills to ensure seamless production operations and timely delivery.
Overview
11
11
years of professional experience
Work History
Senior Production Planner
Poppelmann Plastics Usa
03.2019 - Current
- Ensured seamless transitions during production changes or equipment upgrades by closely monitoring implementation progress and adjusting plans accordingly.
- Enhanced customer satisfaction by addressing concerns promptly and implementing corrective actions when necessary.
- Maintained a safe work environment through strict adherence to safety regulations, reducing workplace accidents significantly.
- Reduced lead times for product delivery through effective scheduling and resource allocation.
Data Management Specialist
Poppelmann Plastics Usa
03.2019 - Current
- Troubleshot data-related problems and coordinated maintenance or modifications to correct defects.
- Used standard document management tools to register documents and maintain databases used to produce logs, transmittal receipts and other reports.
- Formulated techniques for quality data collection to meet expected adequacy, accuracy and legitimacy targets.
- Verified compliance with data retention requirements by managing document catalogues for long-term archival of data associated with contract closeouts.
Cycle Counter
GKN Driveline
01.2016 - 01.2018
- Improved inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
- Ensured product availability for customers by maintaining optimal stock levels across various departments.
- Conducted physical inventories, verifying quantities against system records and adjusting as necessary.
- Increased warehouse organization by identifying obsolete or damaged items for disposal or repair accordingly.
- Assisted in training new team members on cycle counting procedures and best practices, ensuring consistent and accurate inventory management across the organization.
- Enhanced warehouse efficiency with thorough audits of stock levels and proper storage procedures.
Assistant Manager of Customer Service
Family Dollar
01.2015 - 01.2017
- Promoted a positive and inclusive working culture that emphasized collaboration, teamwork, and mutual respect among all employees.
- Oversaw scheduling and shift assignments, optimizing staff coverage during peak times for optimal customer support.
- Contributed to revenue growth by identifying opportunities for process improvements that increased productivity while maintaining high standards of service quality.
- Led recruitment and onboarding efforts for new team members, ensuring they were well-prepared to contribute immediately upon joining the organization.
Customer Service Cashier
Dicks Sporting Goods
01.2014 - 01.2017
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Education
BunkerHill High School
Claremont, NC05-2014
Skills
- Materials planning expertise
- Strategic team guidance
- Supplier relationship management
- Proficient in communication methods
- Dedication to ongoing development
- Critical thinking and analysis
- Business process analysis
- Proficient in project oversight
- Database administration
- Expertise in EDI
- Customer service expertise
- Warehouse management
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Timeline
Senior Production Planner
Poppelmann Plastics Usa
03.2019 - Current
Data Management Specialist
Poppelmann Plastics Usa
03.2019 - Current
Cycle Counter
GKN Driveline
01.2016 - 01.2018
Assistant Manager of Customer Service
Family Dollar
01.2015 - 01.2017
Customer Service Cashier
Dicks Sporting Goods
01.2014 - 01.2017
BunkerHill High School
Similar Profiles
ANGELA TAYLORANGELA TAYLOR
Operations Manager at Poppelmann Plastics USAOperations Manager at Poppelmann Plastics USA
Aaron ThaoAaron Thao
Packer/Machine Operator at Poppelmann Plastics UsaPacker/Machine Operator at Poppelmann Plastics Usa
Andrea R. AlarconAndrea R. Alarcon
Senior Financial Analyst II at Formosa Plastics Corporation, USASenior Financial Analyst II at Formosa Plastics Corporation, USA
Elaine M. YanceyElaine M. Yancey
Charge Nurse – Immunization, Communicable Disease & Tuberculosis at Public Health Department, Catawba CountyCharge Nurse – Immunization, Communicable Disease & Tuberculosis at Public Health Department, Catawba County
Tristin JonesTristin Jones
Team Member at McDonaldsTeam Member at McDonalds