Summary
Overview
Work History
Education
Skills
Community Involvement
Timeline
Generic

PAMELA RAFFERTY

Yakima,WA

Summary

Classified Staff Yakima School District

Demonstrated ability as Paraprofessional to foster positive relationships with students, parents and colleagues. Committed to providing culturally responsive support, meeting diverse needs of students. Patient demeanor creates environment where students feel comfortable asking questions while learning new concepts.

Overview

Work History

Paraprofessional

West Valley School District
  • Office/Instructional, 4 years
  • Instructional Paraprofessional 6 years
  • Supervise In-School Suspension program 3 years
  • Managed library classes and circulation, 1 year
  • Maintain accurate student and attendance records, provide office and health room support. Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.

Customer Service Representative/Licensed Agent

Whitman Insurance Agency, Inc
  • Wrote and serviced personal and commercial insurance
  • Responded to customer requests for products, services, and company information.

Assistant Manager

ITT Consumer Financial Corporation
  • Processed consumer loan applications, managed accounts
  • Supervised day-to-day operations to meet performance, quality and service expectations.

Quality Control Officer

First Interstate Bank
  • Monitored activities and supporting systems in branch office settings to check compliance with all institutional and regulatory requirements

Education

Completed One Year Toward Teaching Certification -

University of Sioux Falls
Sioux Falls
2009

Bachelor of Science - Business Management

California State University
Northridge, CA
12.1985

Skills

  • Excellent oral and written communication, accuracy and customer service
  • Collaborative and Team-Oriented
  • Enthusiasm for Students and Teaching
  • Organization and Prioritization
  • Classroom Technology
  • Experience with Diverse Student Populations
  • Smart Board
  • Supervising Student Activities
  • Grading and Reviewing Student Work
  • Computer Skills
  • Ensuring Safety and Injury Prevention
  • First Aid and CPR Certified
  • Computer and Microsoft Office Skills
  • School Policy and Rules Enforcement
  • Tutoring and Mentoring
  • Special Education

Community Involvement

Trained Stephen Minister

Lutheran Women's Missionary League executive board member

Gifts of Love Advocate

Camp Hope volunteer

Timeline

Paraprofessional

West Valley School District

Customer Service Representative/Licensed Agent

Whitman Insurance Agency, Inc

Assistant Manager

ITT Consumer Financial Corporation

Quality Control Officer

First Interstate Bank

Completed One Year Toward Teaching Certification -

University of Sioux Falls

Bachelor of Science - Business Management

California State University

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PAMELA RAFFERTY