Pamela Raines
LabCorp
Wright City,MO
1
Certification
6
years of professional experience
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level phlebotomy position. Ready to help team achieve company goals.
Work History
Externship
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
Scale House Operator
- Operated scale systems to accurately weigh incoming and outgoing materials.
- Ensured compliance with safety regulations and company policies during operations.
- Maintained accurate records of transactions and weight measurements for auditing purposes.
- Operated weigh scales and issued tickets when necessary.
- Collaborated with truck drivers and site personnel to resolve any weight discrepancies or issues promptly.
- Answered customer calls professionally and routed to appropriate person.
- Maintained tidy work area to reduce likelihood of accidents.
- Maintained accurate records of all transactions, ensuring compliance with company policies and regulations.
- Communicated with operators to share information related to product.
- Collaborated with team members to streamline material processing workflows.
- Processed and verified invoices for accuracy and compliance with company policies.
- Collaborated with cross-functional teams to resolve billing discrepancies efficiently.
- Maintained comprehensive records of invoicing transactions and communications.
Operations Team Lead
1 Year 8 Months- Led team to optimize workflow efficiency and improve operational processes.
- Mentored and trained new staff on equipment handling and safety protocols.
- Implemented quality control measures to enhance product reliability and customer satisfaction.
- Coordinated inventory management to ensure timely availability of tools and supplies.
- Streamlined workflow processes to enhance team efficiency and productivity.
- Led daily operations, ensuring adherence to safety standards and operational protocols.
- Managed inventory levels, optimizing stock management and minimizing waste.
- Oversaw daily store operations, ensuring a clean, organized, and visually appealing retail space.
- Designed custom fixture layouts tailored specifically towards unique store formats, optimizing available retail space.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
Store Manager
11 Months- Led daily store operations, ensuring compliance with company policies and procedures.
- Trained and mentored staff on customer service excellence and operational efficiency.
- Implemented inventory management strategies to optimize stock levels and reduce shrinkage.
- Analyzed sales trends to develop promotional strategies that increased customer engagement.
- Oversaw scheduling and staffing to maintain optimal coverage during peak hours.
- Conducted regular performance evaluations to identify areas for employee improvement and development.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Assisted with hiring, training and mentoring new staff members.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
Esthetician
3 Years 7 Months- Provided personalized skin care consultations to enhance client satisfaction and retention.
- Performed advanced facial treatments, ensuring adherence to safety and hygiene standards.
- Utilized product knowledge to recommend appropriate skin care regimens tailored to individual needs.
- Educated clients on post-treatment care for optimal results and long-term skin health.
- Collaborated with team members to streamline processes and improve overall service efficiency.
- Maintained cleanliness and sanitation standards in treatment areas to ensure safety compliance.
- Provided high-quality nail care services, ensuring client satisfaction and repeat business.
- Educated clients on nail care products and services, enhancing their overall experience.
Education
Certificate Of Completion - Phlebotomy
State Licensing - Esthetics & Nails
High School Diploma - General
Skills
Accounts Receivable
Customer Service
Collections
Billing Process
Billing Systems
Difficult Clients
Implementing Billing/ Collections procedures
Mail Merge
Collected 1.4 Million in 30 days
Manage client account
Organization
Managing tasks and handling them efficiently
Customer service
Active listening
Critical thinking
Data entry
Technical Proficiency
- Platforms: Windows, Google
- Applications: Microsoft Excel, Peachtree, NetSuite, Outlook, SalesForce, Rematter, Multiple shipping portals
Certification
- Certified Phlebotomist , NHA - [July 31,2026-July 31, 2028]
Timeline
Operations Team Lead
Northern Tool Equipment
08.2023 - 04.2025Read More
Store Manager
Dollar General
09.2022 - 08.2023Read More
Esthetician
Our Hair Salon
02.2019 - 09.2022Read More
Morgan Co. R-II
High School Diploma from General
05/2001Read More
Massey School of Phlebotomy
Certificate Of Completion from Phlebotomy
Read More
Scale House Operator
Scrap Mart Metals
05 2025 - 06 2026Read More
Externship
LabCorp
07 2026 - 07 2026Read More
Merrell University
State Licensing from Esthetics & Nails
Read More