Pamela Ramos
Summary
As a dedicated college student pursuing a career in financial services and risk management, I am driven by a passion for identifying and mitigating potential threats that organizations face in their operations. My academic background in business management has equipped me with a solid foundation in analyzing data, assessing probabilities, and recommending solutions. I am enthusiastic about applying my knowledge to contribute effectively to a dynamic team, offering a proactive approach to problem-solving and a commitment to achieving organizational objectives.
Overview
3
3
years of professional experience
Work History
Digital Receptionist/Payroll Administrator
SHM Dig-It Plumbing
02.2024 - Current
- Ensured strict confidentiality of payroll information and compliance with data protection regulations (e.g., GDPR, CCPA), minimizing risks associated with data breaches
- Maintained comprehensive payroll procedures manual to ensure consistency and adherence to regulatory requirements
- Assisted with regular audits and reconciliations of payroll data to minimize financial risks and ensure data integrity
Sales Associate
Aerie By American Eagle
07.2023 - 01.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
Hostess/Guest Services Representative
Pluckers Wing Bar
01.2022 - 01.2023
- Maintained meticulous attention to detail of establishment operations by proactively identifying risks, safety hazards, and potential customer dissatisfaction issues before they escalated
- Collaborated with 10 Back of House and Front of House staff to ensure seating, food offerings, and expectations were met by clients
- Implemented risk management protocols to handle customer complaints and conflict resolution
Education
Associate of Applied Science - Business Management
Houston Community College
Houston, TX01-2028
Skills
- Risk Identification and Assessment
- Data Analysis and Interpretation
- Problem-Solving and Critical Thinking
- Relationship Building
- Organization skills
Timeline
Digital Receptionist/Payroll Administrator
SHM Dig-It Plumbing
02.2024 - Current
Sales Associate
Aerie By American Eagle
07.2023 - 01.2024
Hostess/Guest Services Representative
Pluckers Wing Bar
01.2022 - 01.2023
Associate of Applied Science - Business Management
Houston Community College
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