Overview
Work History
Education
Skills
Timeline
Generic

PAMELA ROMAN

Santa Clara,CA

Overview

5
5
years of professional experience

Work History

Project Manager

Apple Inc.
02.2022 - Current
  • Managing Gender Pay Gap Program for participating countries in EMEA
  • Coordinating and collaborating with cross-functional teams to ensure effective project execution, including team assignments, task delegation, and progress tracking.
  • Creating project plans to fit stakeholder and customer needs and deliver with-in budget on desired outcomes; full accountability for project results
  • Identifying plans and resources required to meet project goals and objectives
  • Performing project tracking through clear and concise status reports and time management reports; proactively identifying potential issues and track project member progress against commitments

PMO Project/Training Lead CE

Apple Inc.
06.2021 - 02.2022
  • Designed and facilitated training to Project Managers across People BPR and Analytics team and increased use of new technology by 50%
  • Collaborated with cross-functional teams to implement new virtual training strategy and enhance employee development.
  • Enhanced training methods across multiple systems that increased participation and knowledge retention.
  • Proactively developed process changes to increase productivity and employee compliance.
  • Audited internal systems and training plans to address areas in need of improvement.
  • Reviewed project plans to meet organizational needs and project dependencies.

Creative

Apple Inc.
02.2019 - 02.2022
  • Facilitated large creative workshops for product functionality
  • Inspired diverse groups of customers to to enrich their daily lives and increase productivity using Apple products and servies
  • Achieved highest overall sales by educating customers on benefits of products and services in comparison to competitors
  • Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
  • Guided customers successfully through Online Person Sessions during the closure of all Apple stores in 2020

Education

Master of Science - Global Strategic Communications

Florida International University
Miami, Florida
07.2019

Skills

  • Training and Facilitation
  • Media content creativity
  • Time Management
  • Troubleshooting
  • Project management
  • Social media management
  • Event coordination
  • Dealing with Ambiguity
  • Self Development
  • Interpersonal Savvy
  • Bilingual

Timeline

Project Manager

Apple Inc.
02.2022 - Current

PMO Project/Training Lead CE

Apple Inc.
06.2021 - 02.2022

Creative

Apple Inc.
02.2019 - 02.2022

Master of Science - Global Strategic Communications

Florida International University

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PAMELA ROMAN