Summary
Work History
Education
Skills
Timeline
Generic
Pamela Ross

Pamela Ross

Aliso Viejo,United States

Summary

Hardworking and passionate job seeker with strong organizational skills eager join a team.

Offering excellent communication and good judgment. Dedicated to honesty, integrity and quality service for all.

Experienced resolving problems and improving customer satisfaction.

Dedicated with a history of meeting company goals. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organization.

Looking to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Work History

Escrow Assistant

Equity Title Company
Federal Way, WA
03.2021 - 06.2022
  • Maintained open communication with lenders, brokers and borrowers.
  • Communicated requirements and title exception information to clients.
  • Manages over 50 customer calls per day
  • Scheduled signings and gathered required paperwork.
  • Prepared estimated closing statements for buyer and seller.
  • Studied and clarified buyer, seller and lender instructions to determine escrow requirements.
  • Reviewed escrow accounting reports and resolved outstanding check or open file balance issues.
  • Followed industry standard escrow procedures and maintained awareness of regulations governing escrow process.
  • Scheduled closing appointments for seller and buyer or arranged for delivery of documents for out of area closings.
  • Followed-up on status of releases, policies and return of recorded documents.

Escrow Assistant

Stewart Title & Escrow
Tacoma , WA
06.2018 - 03.2020
  • Obtained documents such as proof of insurance and HOA statements.
  • Maintained open communication with lenders, brokers and borrowers.
  • Scheduled signings and gathered required paperwork.
  • Prepared estimated closing statements for buyer and seller.
  • Reviewed escrow accounting reports and resolved outstanding check or open file balance issues.
  • Communicated requirements and title exception information to clients.
  • Set up escrow transactions, processed deposits and mailed out forms and preliminary title reports for review.
  • Increased response time by 10%

Education

Early Childhood Education

Bates Technical College
Tacoma, WA
08.1990

High School Diploma -

Stadium
Tacoma, WA
06.1989

Skills

  • Administrative Support
  • Greeting Visitors
  • Complex Problem-Solving
  • Accounting Procedures
  • Customer Satisfaction

Timeline

Escrow Assistant

Equity Title Company
03.2021 - 06.2022

Escrow Assistant

Stewart Title & Escrow
06.2018 - 03.2020

Early Childhood Education

Bates Technical College

High School Diploma -

Stadium
Pamela Ross