PAMELA RUBIO
RENO,NV
Summary
Experienced Auditor with a strong focus on time management, improving business relationships, compliance, and processes through detailed premium audits. Proven ability to evaluate information, structures, and procedures for accuracy and efficiency. Results-driven professional dedicated to delivering comprehensive analyses and timely audits.
Overview
15
15
years of professional experience
Work History
Premium Auditor
Travelers Insurance
01.2023 - Current
- Demonstrated expertise in audit inventory management
- Maintained up to date knowledge of industry standards, laws, and regulations pertaining to premium audit practices
- Flexible and proactive in supporting team members across various tasks.
Premium Audit Supervisor
Employers Insurance
03.2018 - 01.2023
- Review, identify and conduct process improvement projects as needed
- Product owner for various growing platforms and programs and oversee internal projects with lead employees
- Charged with hiring and training new employees on all bureaus and regulations
- Conducting quarterly file reviews of audits to ensure quality and compliance with individual state rules and regulations
- Conducting monthly one-on-ones to aid staff in any roadblocks or issues
- Completing department reports for timeliness, production, claims and other reports as needed to ensure quality and compliance
- Filing bureau request for data splits and responding to escalated audit disputes
- Gathering all data needed from the Audit Department when legal action is pursued, or fraud is suspected
- Established comprehensive audit training program for incoming employees and trained all new hires
- Approving policy reinstatements and AP/RP of 25K under 50K
Senior Auditor
Employers Insurance
02.2015 - 03.2018
- Employers Certified Six Sigma Green Belt
- Completed two green belt projects resulting in the development of an on-line database were audit disputes could be submitted and tracked
- Completed over 1,500 works compensation audits both on-site and remotely
- Conducted workers compensation audits in various states and ranging from all premium sizes
- Proficient in NCCI, WCIRB, NYCIRB, NCRB, PCRB, DCRB, ICRB and other state manual rules and state regulations
- Conducted audits that have passed the WCIRB test audit program
- Has and continues to exceeded production, timeliness and quality goals.
Phone Auditor
Employers Insurance
01.2015 - 09.2014
- Selected to attend first class of green belt Employers training
- Exceled among peers and was trained in conducting employee file reviews
- Completed approximately 2,800 audits over the phone and mail ranging in premium from $0-$10,000
- Conducted audit reviews of remote and physical audits
- Established employee phone schedule to insure calls are answered promptly through the work day.
Mail Auditor
Employers Insurance
08.2014 - 03.2013
Marine Security Guard
American Embassies and Consulates
08.2012 - 06.2009
Administrative Specialist
United State Marine Corp
09.2009 - 04.2007
Education
MBA - Business Administration
University of Nevada
12.2024
Bachelors of Science - Finance With Emphases in Economics
University of Nevada
08.2019
Lean Six Sigma Green Belt -
Employers Insurance
04.2015
Associates of Science - Business
Truckee Meadows Community College
08.2013
U.S Marine Corps Security Guard Training - undefined
U.S Marine Corps Administrative Specialist Training - undefined
Skills
- Analytical
- Time Management
- 11 Industry Expertise
- Auditing Principles
- Insurance Knowledge
- Data Interpretation
- Financial records review
Languages
Spanish
Native or Bilingual
Timeline
Premium Auditor
Travelers Insurance
01.2023 - Current
Premium Audit Supervisor
Employers Insurance
03.2018 - 01.2023
Senior Auditor
Employers Insurance
02.2015 - 03.2018
Phone Auditor
Employers Insurance
01.2015 - 09.2014
Mail Auditor
Employers Insurance
08.2014 - 03.2013
Marine Security Guard
American Embassies and Consulates
08.2012 - 06.2009
Administrative Specialist
United State Marine Corp
09.2009 - 04.2007
MBA - Business Administration
University of Nevada
Bachelors of Science - Finance With Emphases in Economics
University of Nevada
Lean Six Sigma Green Belt -
Employers Insurance
Associates of Science - Business
Truckee Meadows Community College
U.S Marine Corps Security Guard Training - undefined
U.S Marine Corps Administrative Specialist Training - undefined
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