Pamela Sanchez
Gainesville,FL
Summary
Proven Medical Assistant with a track record of enhancing patient satisfaction and streamlining processes at Orlando Family Medical. Demonstrates expertise in HIPAA compliance and phlebotomy, alongside exceptional communication skills. Achieved significant improvements in daily test completion rates, showcasing a commitment to efficiency and quality patient care. Fluent in Spanish, enhancing patient relations and service delivery. Conscientious Healthcare professional offering over 3 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Medical Assistant /Laboratory Phlebotomist
Azalea Health
Hawthorne, FL
02.2024 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Prepared lab specimens for diagnostic evaluation.
Enlisted Soldier
Army National Guard
Lake Wales, FL
05.2019 - Current
- Collaborated with fellow service members from other branches during joint exercises, demonstrating adaptability and teamwork capabilities.
- Assisted superiors with strategic planning initiatives, providing valuable input based on experience in previous deployments.
- Operated and maintained armored vehicles.
- Secured and protected military property, assets, and personnel.
- Ensured mission readiness by maintaining personal weapons proficiency, scoring highly on annual qualification tests consistently.
Warehouse Forklift Operator
Walmart
Alachua, FL
08.2023 - 02.2024
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Built pallets and loads for partial and mixed pallets, wrapped finished pallets and staged pallets and loads into truck when ready for shipment.
- Worked with racking systems and loaded or unloaded pallets, pulling and placing pallets on or off of vertical product racking systems and trucks, maximizing storage by stacking products vertically.
- Received products using frequency scanners, unloaded shipments from trucks and fulfilled and organized orders to streamline customer delivery processes.
- Optimized warehouse space utilization by effectively stacking pallets using a forklift, maximizing storage capacity without sacrificing accessibility or safety.
Medical Assistant
JMJ Family Practice
Kissimmee, FL
01.2023 - 05.2023
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Phlebotomy Team Lead
Orlando Family Medical
Kissimmee, FL
04.2022 - 11.2022
- Improved patient satisfaction by consistently providing efficient and accurate blood draws.
- Enhanced team morale with effective communication and proactive problem-solving strategies.
- Facilitated cross-training initiatives to enhance overall team skills and versatility in various aspects of phlebotomy responsibilities.
- Streamlined the phlebotomy process for better time management and increased daily test completion rates.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
Education
Associate of Science - Medical Assisting
Florida Technical College
Orlando, FL04.2022
Skills
- HIPAA Compliance
- Patient Scheduling
- Customer Service
- Medical terminology knowledge
- EMR / EHR
- Phlebotomy
- CPR
- Fluent in spanish
Certification
- CMA - Certified Medical Assistant
Languages
Spanish
Native or Bilingual
Timeline
Medical Assistant /Laboratory Phlebotomist
Azalea Health
02.2024 - Current
Warehouse Forklift Operator
Walmart
08.2023 - 02.2024
Medical Assistant
JMJ Family Practice
01.2023 - 05.2023
Phlebotomy Team Lead
Orlando Family Medical
04.2022 - 11.2022
Enlisted Soldier
Army National Guard
05.2019 - Current
Associate of Science - Medical Assisting
Florida Technical College