Pamela Scheibler
Lexington,SC
Summary
Proven leader in logistics and customer service, I excelled at Harbor Freight Tools USA by driving supply chain improvements and fostering team efficiency. My strategic sourcing expertise and exceptional problem-solving abilities led to significant process enhancements. Known for meticulous attention to detail and strong organizational skills, I consistently delivered results that surpassed expectations.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Senior Logistics Associate
Harbor Freight Tools USA
West Columbia, SC
06.2024 - Current
- Trained junior associates in logistics best practices, fostering a knowledgeable and efficient workforce.
- Optimized warehouse space utilization for better organization and faster order processing.
- Initiated process improvements within the warehouse environment that led to enhanced safety protocols for team members.
- Analyzed data trends to identify areas for improvement in the supply chain process, driving continuous improvements.
- Built long-term relationships due to prompt and courteous service.
- Collaborated with cross-functional teams to ensure seamless coordination of logistics operations and customer satisfaction.
- Conducted regular audits of inventory levels to maintain accuracy and minimize discrepancies.
- Facilitated communication between sales, customer service, and warehouse teams to streamline information flow and enhance overall efficiency.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
Sales Associate
Pet Supplies Plus
West Columbia, SC
05.2022 - 05.2024
- Engaged with customers to build rapport and loyalty.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Managed efficient cash register operations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
Cashier
Burger King
08.2018 - 02.2021
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering store and responded promptly to customer needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Worked with floor team and managers to meet wide range of customer needs.
- Welcomed customers and helped determine their needs.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Handled cash with high accuracy and took care to check bills for fraud.
Education
White Knoll High School
Lexington, SC2019
Skills
- Warehouse Management
- Strategic Sourcing
- Import and export compliance
- Logistics Planning
- Customer Service
- Problem-Solving
- Attention to Detail
- Multitasking
- Reliability
- Critical Thinking
- Organizational Skills
Certification
Forklift Certified at Harbor Freight Tools
Timeline
Senior Logistics Associate
Harbor Freight Tools USA
06.2024 - Current
Sales Associate
Pet Supplies Plus
05.2022 - 05.2024
Cashier
Burger King
08.2018 - 02.2021
White Knoll High School