Pamela Secrest

• Delivered packages efficiently while adhering to safety and traffic regulations.
• Maintained accurate records of deliveries, including customer signatures and timestamps.
• Provided excellent customer service by addressing inquiries and resolving delivery issues promptly.

Full-time position of varying positions over the years. Certified pharmacy tech as back-up support for the pharmacy. Open/close store. Cash-handling, bookkeeping, and payroll. Resets/revisions and merchandising. Inventory management for front-end and pharmacy. Take in/put up truck. Initiate store repairs/maintenance. Maintain store computer & technology systems knowledge. Uphold company policies/procedures, safety compliance, & employment laws. Understand store/pharmacy financial & performance data. Loss prevention through data review/action plans. Schedule front-end team members. Train, coach, assign tasks, & hold routine individual/group communication. Provide constructive discipline & discipline recommendations. Complete company personal training. Maintain high standards of personal performance, motivation, & conduct with team & customers.

• Processed prescription orders accurately and efficiently to ensure timely patient care.
• Managed medication inventory, reducing waste and ensuring compliance with safety regulations.
• Assisted pharmacists in preparing and dispensing medications, enhancing workflow efficiency.
• Trained new staff on pharmacy operations and best practices for customer service.