Pamela Shaw
Dover, PA,pa
Summary
Results-driven Global Training Coordinator with expertise in project coordination, regulatory compliance, and employee engagement. Proven track record of managing over 867 training sessions for 18,054 users, enhancing operational efficiency through strategic training initiatives.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Global Training Coordinator
Metso
York, PA
01.2024 - Current
- Developed a web-based training site for global teams, for easy access to the most updated training materials.
- Coordinated training schedules and logistics for 867 international sessions, serving 18,054 key users.
- Facilitated workshops and webinars for diverse employee groups, enhancing engagement and knowledge sharing.
- Maintained training records and databases for compliance purposes.
- Collaborated with BSO's to verify content accuracy, ensuring compliance and quality of training materials.
Specialist - Technical Information
Metso
York, PA
03.2018 - 12.2023
- Utilized SAP/Eluvia systems to organize project files, creating equipment manuals for grinding, pyre, bulk, and air filtering systems for customer projects.
- Collaborated with engineering teams to improve service delivery quality and responsiveness.
- Coordinated projects that streamlined operations, resulting in smoother workflow.
- Conducted regular meetings to address team concerns and provide updates, fostering better communication.
Web IT Designer
Armstrong -
Lancaster, Pennsylvania
02.2016 - 05.2018
- Developed HTML in Microsoft database that integrated with SAP database for web base creation.
- Created the setups and the art for each webpage, linking the webpage to a sequence page to be counted for auditing purposes.
- Facilitated lunch and learn sessions for engineering team, sharing SAP tips and tricks to enhance knowledge. for the engineering department for SAP tips and tricks.
HR Training/Safety Generalist
Harley Davidson Inc
York, PA
01.2011 - 05.2016
- Developed training program and trained management in SHIELD safety system to enhance overall safety compliance.
- Trained new employees on safety protocols and operational procedures.
- Ensured compliance with safety regulations in the workplace environment.
- Assisted in SAP implementation and trained receiving and inventory personnel on new scheduling functions to streamline operations.
- Compiled performance and financial data for daily, weekly, and monthly metrics to support decision-making and improve reporting accuracy.
Training HR Specialist
Broder Bros
Lewisberry, Pennsylvania
04.2005 - 03.2011
- Created training materials for new hires to ensure understanding of company procedures and policies.
- Developed training materials to improve staff knowledge and support operational efficiency.
- Facilitated workshops to share best practices and strengthen team collaboration.
- Provided expert guidance on policy implementation within various departments.
- Implemented process improvements to increase efficiency and reduce costs.
- Maintained accurate records of customer interactions and feedback.
Education
Some College (No Degree) - Computer and Information Sciences
AIB
York, PASkills
- Learning management systems
- Project coordination
- SAP systems
- Employee onboarding
- Safety training
- Problem solving
- E-learning platforms
- Employee engagement
- Technical training
- Regulatory compliance
- Multimedia development
- organization skills
- Multitasking Abilities
Certification
Six Sigma Yellow Belt
Timeline
Global Training Coordinator
Metso
01.2024 - Current
Specialist - Technical Information
Metso
03.2018 - 12.2023
Web IT Designer
Armstrong -
02.2016 - 05.2018
HR Training/Safety Generalist
Harley Davidson Inc
01.2011 - 05.2016
Training HR Specialist
Broder Bros
04.2005 - 03.2011
Some College (No Degree) - Computer and Information Sciences
AIB