Pamela Simon
Mobile
Summary
Reliable and experienced worker with proven success in completing construction projects on time and within budget. Knowledgeable in following instructions and safety protocols. I am equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
10
10
years of professional experience
1
1
Certification
Work History
CNA/ Medical Assistant
Franklin Primary Health Center
06.2025 - Current
- Checked patient vitals such as temperature, blood pressure, and blood
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Collaborated with healthcare providers to ensure accurate and complete referral information, improving patient care coordination.
- Verified insurance benefits and eligibility for Type procedures before referring clients.
- Maintained accurate records on in-progress and completed referrals, ensuring full data integrity throughout process.
- Scheduled appointments with specialists on behalf of clients.
CNA Hospice Aide
Aveanna Hospice
07.2024 - 06.2025
- Supported hospice patients with various personal care needs.
- Helping with hygienic routines such as brushing teeth, washing hair and keeping wound dressings clean and dry
- Consult on a regular basis with their supervising registered nurses in terms of keeping hospice team members apprised of our patients' progression and the families' needs
Care Access Associate
Strada Patient Care Center
08.2022 - 06.2024
- Excellent written and verbal communication skills
- Greet patients on arrival
- Coordinate patient access activities, such as registration, billing, and scheduling
- Provide patients with insurance and payment information
- Collect patient details
- Checking in patients, and checking out patients with follow up details
- Updating charts and patient insurance prior to appointments
Customer Service Representative
Getix Health
08.2021 - 08.2022
- Handle customer complaints and provide an appropriate resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
Laborer
HKA Temp Service/ Austal
09.2018 - 08.2021
- Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
- Promoted a positive work environment by demonstrating strong teamwork and communication skills.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Maintained high-quality workmanship through attention to detail and adherence to industry standards.
- Supported construction projects by assisting with heavy equipment operations and manual labor tasks.
Telemarketing Representative
NCO Financial
04.2015 - 08.2018
- Company Overview: Alorica
- Responsible for talking to potential customers on the phone about products
- Track customer contact lists, explain the benefits and advantages of the services
- Obtain payment information for customers to pay outstanding balance
- Alorica
Education
GED -
Saraland Training Center
Saraland, AL09.2017
Skills
- Willingness to learn
- Attention to detail
- Safety awareness
- Time management
- Job site cleanup
- Customer service
- Material handling
- Repetitive work
- Safety procedures
- Team collaboration
- Carrying heavy loads
- Equipment maintenance
- Complex Problem-solving
- Heavy lifting
- Punctual and reliable
Certification
- CNA
- Adjuster License
Timeline
CNA/ Medical Assistant
Franklin Primary Health Center
06.2025 - Current
CNA Hospice Aide
Aveanna Hospice
07.2024 - 06.2025
Care Access Associate
Strada Patient Care Center
08.2022 - 06.2024
Customer Service Representative
Getix Health
08.2021 - 08.2022
Laborer
HKA Temp Service/ Austal
09.2018 - 08.2021
Telemarketing Representative
NCO Financial
04.2015 - 08.2018
GED -
Saraland Training Center
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